Product Support Engineer Staff 2

About M.C. Dean

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation's most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values-agility, expertise, and trust-we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Performs product engineering assignments of moderate scope in support of design, production readiness, and sustaining engineering. Applies standard methods with growing independent judgment to translate requirements, maintain technical product data, support prototype and production builds, and resolve routine manufacturing issues while escalating higher-complexity concerns.

• Develop and revise product designs, models, drawings, specifications, bills of material, and related documentation for assigned components and assemblies.
• Interpret customer, project, and technical requirements and verify assigned designs meet functional, manufacturing, quality, safety, code, and configuration requirements.
• Respond to routine production-line engineering issues, perform initial root-cause analysis, and implement approved corrective actions within established processes.
• Coordinate engineering deliverables and change releases to support upcoming production schedules; identify risks and communicate potential impacts.
• Support defined portions of prototype, pilot, and first-build activities, including fit checks, testing, design verification, and closure of assigned actions.
• Conduct design and drawing reviews for accuracy, completeness, and manufacturability; document issues and follow corrections through completion.
• Prepare and process engineering changes and maintain controlled product documentation in SolidWorks, Revit, and approved systems.
• Collaborate with manufacturing, quality, procurement, project teams, and suppliers to evaluate options and resolve common technical issues.
• Identify and implement practical improvements to engineering support, standard work, design quality, and product manufacturability within assigned scope.

This is not intended to be an all-inclusive list of job duties and responsibilities. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a closely related engineering discipline and at least 2 years of related experience.
• Experience in product design, design engineering, manufacturing engineering, sustaining engineering, or a comparable production-support environment.
• Working knowledge of design for manufacturing and assembly, engineering drawings, tolerance and fit considerations, basic failure analysis, and engineering change processes.
• Working proficiency with computer-aided design and technical documentation tools, including SolidWorks and Revit or comparable applications.
• Demonstrated ability to solve routine technical problems and collaborate with cross-functional teams in a manufacturing environment.

Desired Skills:

• Strong Oral, Written and Presentation Skills.
• Demonstrated background working with multidisciplinary teams.
• Demonstrated time management and organization skills to meet deadlines and quality objectives.
• Strong MS Excel, Word and PowerPoint Skills is a plus.
• Ability to travel domestically and internationally up to 25% of the time.

Abilities:

• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person.

We offer an excellent benefits package including:

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuition reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave