Sales Account Manager - Service

As an Existing Installation (EI) Sales Account Manager at Schindler, you will cultivate relationships withcustomer to drive sales for elevator and escalator services, including maintenance, repairs, and
upgrades. You will ensure high levels of customer satisfaction, as well as identify and pursue salesopportunities, manage existing and new customer accounts, and retain customers. You will act as aliaison between the customer and Schindler to build strong, long-term relationships and leveragingindustry knowledge to achieve sales targets.

Essential Function

Customer Account Management: Build and manage favorable client relationships within a designated sales territory to secure and renew service
agreements. Handle customer inquiries and ensure satisfactory resolutionwith a focus on revenue generation. Meet regularly with clients tounderstand their business requirements and develop solutions to meet theneeds of their property. Manage and oversee the accounts receivable

Communication: Communicate effectively with both customers and internalstakeholders to ensure customer satisfaction and achievement of salesobjectives.

Collaboration: Partner daily with the Field Superintendent and technicians to drive lead generation and ensure an excellent total customerexperience from initiation through delivery.

Sales & Opportunity Identification: Identify and pursue sales opportunities through key customer contacts and industry information. Qualify customer needs to secure profitable solutions leveraging company products and services. Introduce new technology and associated services to customers, clearly illustrate the value that these products and services offer customers.

Negotiation & Strategy: Negotiate contract terms favorable to the companywhile also delivering on customer requirements. Develop and implementsales strategies that align with internal product strategies and competitivemarket conditions with minimal supervision.

Documentation & Compliance: Prepare estimates and communicateproposals with customers. Maintain accurate customer records and files inaccordance with company procedures. Ensure compliance with establishedpolicies and procedures.

Bachelor's degree strongly preferred or minimum of 3 years of industry sales experience.

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks' vacation which increases with tenure, 7 sick days, 3 floating holidays and8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave - 100% base pay for 6 consecutive weeks within first year of achild's birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.

Base Salary $90,300 - $112,900

The above represents the typicalsalaryrange for this position. Revisions to the range may be considered based on your experience, education, location, demonstrated skills, and alignment with business priorities. Please note that the compensation listed reflects only basesalaryand does not include commissions or longer-term incentives