Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity.
Position Summary:
The Business Banking Relationship Manager (BBRM) - II - Is responsible for providing comprehensive financial solutions to businesses while actively managing and deepening member relationships. Key responsibilities include supporting growth and profitability of the business member base, working collaboratively with retail team members identifying, developing, and driving results, and acquiring new member opportunities through prospecting, networking, and developing external referral sources. Job expectations include selling and servicing business products including loan originations, deposit products, merchant services, business credit cards and ancillary services for business members under the following guidelines. A complete understanding of all loan products and operational procedures is essential. The BBRM II must be highly organized and detail oriented. Written and verbal communication skills are essential along with the ability to work under pressure within a deadline driven environment. Must be able to work independently with little supervision.
What you will do:
Review loan applications and forward to Underwriter within 24 hours Reviews loan application information for completeness:
- Verifies receipt of Personal Financial Statement
- Verification of Personal Tax returns
- Verification of Corporate Tax returns
- Other documents as needed
- Submit the loan file to underwriting
Business Lending Production and Cross Selling the following products: Merchant Services:
- Business Credit Cards
- Mortgage/ Consumer Loan Referrals
- New Business Account and Deposit Growth
- Business/ Personal Insurance Policy
- Deposit Accounts and Related Services
- Treasury Management Services
Work with 3rd party vendors on product updates and training:
- Properly document all referral services and member interactions in the following computer programs/system: Encompass
- Sageworks (Relationship and Portfolio Management)
- Workflow Management
- CIP
- Tickler review
Participate in industry-related meetings and events:
- Represent the credit union in the community on various boards, committees, seeking out networking and other business opportunities
- Marketing, Prospective Cold Calling on Medium to Large Employers and/or Affinity Groups
- Performs other duties as assigned
- Comply with all policies and standards
What you will need:
- Bachelor's degree in Business Administration, Accounting or Finance (Preferred)
- 2+ years of experience as a Branch Manager or equivalent role with a focus on community relationship-building (Required)
- 2+ years of experience in any capacity within the lending process (Required)
- 3-5 years Business Loan Administration (Preferred)
- Will need to travel to different branches and member locations for appointments - Estimated travel 30% (Typically all in Ohio)
- Ability to read and understand bank, financial statement and tax return documents.
- Knowledge of SBA standard operations procedures
- Analytical thinking
- Possesses expert written, oral and interpersonal communication skills.
What you will earn:
- Competitive Pay (base salary + commission)
- Benefits: several medical plan options, dental, free vision, free life and free disability insurance
- 6% matching and immediately vested 401(K) plan
- Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance
- Opportunity for personal career growth, continued education and mentorship programs
- Opportunities impacting the local community
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally.
This is a Non-Collective Bargaining Unit.
Telhio is an Equal Opportunity Employer.
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Telhio Credit Union
paid holidays, 401(k)
Aug 26, 2026