Logistics Clerk

Position Summary:

Under minimal supervision, performs a variety of routine clerical duties of moderate complexity requiring the

exercise of some discretion and use of sound judgment in support of the Distribution and Logistics teams. This

position involves the administrative duties of both Warn and KAO domestic inbound or outbound logistics

associated with Warn generated customer sales orders to include invoice approvals and coding, freight claim

processing, customer complaint investigation and disposition for credit, shipment documentation recordkeeping, and

continuous improvement in Warn's Distribution processes.

Interfaces with various departments and outside vendors to ensure the timeliness of invoice payment, freight claim

resolution, root-cause determination of customer complaints, and adherence to Finance's policies on accounting

procedures and records retention as it relates to Distribution.

Essential Functions:

1. Researches all OS&D claims and customer complaints for both Warn and KAO originated shipments of Warn

products. Reports findings and root cause to Customer Service Team and Distribution.

2. Monitors and communicates to Customer Service Team and Distribution on all OS&D occurrences

communicated by customers, carriers, and customer service and warehouse associates.

3. Audits freight and shipment entry documentation for invoice approval.

4. Expected to complete all domestic freight invoice auditing, coding, and reports weekly.

5. Manages the freight claim process, including all communications with carriers during the life of the claim,

researching, filing, and closing freight claims.

6. Works with finance department regarding invoice reconciliation as required.

7. Manages and files processed shipping paperwork and documentation to meet accounting requirements and

Warn's retention policies.

8. Accountable for Sarbanes-Oxley compliance in assigned area. Responsible for design and operating

effectiveness of internal controls, including self-assessment and financial reporting to management.

9. Accountable for developing and monitoring processes and practices necessary for legal and ethical compliance

in assigned area.

10. Participate and engage in Warn continuous improvement activities, learning, and accountability of such

activities in assigned work area.

11. May participate in Warn Industries' new-hire selection process as necessary.

12. Work safely and without injury.

Required Education and/or Experience:

1. High school diploma or equivalent required.

2. Minimum 2 years freight invoice auditing experience required

3. Minimum 1 year accounts payable experience required including demonstrated application of GL coding,

freight claim processing, and applying debits/credits to freight and 3PL services invoices.

4. Proficiency in ERP systems using multiple screen functions, e.g. sales order entry, PO inquiry, PO receipts,

item availability, item location lookup, ship confirm, TMS modules, inventory transaction history

5. Proficiency in Microsoft Office products, i.e. Excel, Word, Power Point, and Outlook

6. Proficiency in utilizing customer, carrier, and vendor portals to research freight claims; track shipments; export

invoicing; export tendered shipping documents and delivery receipts; disposition freight; and respond to

customer inquiries, feedback, and complaints.

The characteristics described here are representative of those an employee encounters while performing

the essential functions of this job. Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions. The information contained in this job description is

intended to comply with the Americans with Disabilities Act (A.D.A.) and is not an exhaustive list of the

duties that may be required for this position. Additional duties are performed by the individuals

currently holding this or similar positions and additional duties may be assigned.