Investigative Specialist

This position is on site in Union Square 5 days per week.

We are seeking a highly service-oriented professional with exceptional attention to detail and a strong background in customer service and investigations, preferably within the insurance, private investigation, or utility industries. The ideal candidate will possess excellent organizational and data entry skills, with the ability to manage multiple responsibilities efficiently in a fast-paced environment.

Responsibilities/Job Description:

Running and submitting ISO searches on assigned matters.

Requesting social media, background, and medical canvas searches through external vendors.

Conducting preliminary investigative work on newly received matters.

Assisting with the processing of contractor insurance referrals related to claims matters.

Drafting template-based correspondence to plaintiff attorneys on newly received matters.

Requesting FOIL records and NYC Notices of Claim.

Providing support with other duties and projects as assigned.

Required Skills:

Excellent Organizational and Data Entry Skills

High Level Multi-tasking Ability

Strong Written and Verbal Communication Skills

Investigations and Investigative Support

Professional Correspondence Drafting

Preferred Skills:

ISO Search Processing

Social Media Investigations

Vendor Coordination and Management

Freedom of Information Law (FOIL) Records Requests

Claims Support and Referral Processing

Education or Certification Requirement:

Bachelors Degree in Related Field Preferred

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