Legal Records Supervisor

Serves as the supervisor of the Criminal Financial Processing Section of the Circuit Court. Plans, assigns and reviews the work of staff engaging in the financial aspects of criminal records, such as processing criminal fines, costs and restitution payments for felony and misdemeanor convictions. Ensures timely case processing and proper compliance with the Code of Virginia, the Rules of the Virginia Supreme Court, and the Court's operating policies and procedures.

Resolves complex case and customer service issues referred by staff. Keeps abreast of the Code of Virginia, the latest legislative changes and their impact on Criminal Financial Division processes. Interviews, selects, and trains new employees for the Criminal Financial Processing Section. Establishes goals, sets clear expectations and performance standards for new and existing staff. Distributes workload, assigns front-counter schedules. Approves staff Time and Attendance. Prepares performance evaluations and is responsible for coaching and developing staff. Works with the division manager to conduct disciplinary action when necessary. Performs other duties as assigned.

Note: Physical presence at the worksite location is required during scheduled hours of work for this position. The salary offer will be in the minimum to midpoint range ($55,417.02 to $76,198.51) and will not exceed the midpoint rate of the advertised compensation range. Promotional rules apply for current Fairfax County Government and Fairfax County Public Schools employees.

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

• Supervises daily operations of an assigned unit;
• Assigns, monitors, and reviews the work of staff;
• Ensures that staff adhere to Court's operating policies and procedures;
• Resolves complex customer service issues received by phone, email, fax, mail, or in person;
• Evaluates, recommends, and implements changes in unit workflow and procedures;
• Actively participates in performance management activities for an assigned unit, which include evaluating performance, identifying goals and objectives, recognizing staff achievements, and coaching for staff professional development;
• Performs various personnel duties, i.e., employee selection, coaching, training, performance evaluation and disciplinary actions;
• Serves as backup to division manager in their absence.

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

• Knowledge of the functions of the assigned business areas and/or court procedures;
• Knowledge of the Code of Virginia, the Virginia Supreme Court's Clerk's Manual, laws and regulations related to the assigned business areas;
• Knowledge of the court's case management system and statistical reporting requirements;
• Knowledge of principles and practices of supervisory techniques;
• Knowledge of the principles of human resources management;
• Ability to prepare reports and present findings in a clear and concise manner;
• Ability to direct and coordinate activities of a moderate sized staff;
• Ability to plan, organize, assign, train and evaluate the work of subordinates;
• Ability to interpret and explain complex rules and regulations to staff and customers;
• Ability to communicate courteously and effectively, both verbally and in writing;
• Ability to motivate, develop, and direct staff;
• Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff.

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
High school graduation; Plus four years of experience providing administrative support, technical support, customer service, or working in a court or legal environment.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer.

PREFERRED QUALIFICATIONS:

• Associate's degree.
• Four or more years of experience working in a federal or state trial court or other legal environment.
• Two or more years of experience in training and supervising staff, including participating in the hiring process, completing performance evaluations, and performing coaching, counseling or disciplinary actions for staff.
• Knowledge of and/or experience with the Code of Virginia and regulations in relevant areas.
• At least two years of experience managing confidential court records or confidential public records.
• Previous experience in customer-service and cashiering.
• Demonstrated organizational and leadership skills.
• Ability to exercise tact, discretion, initiative, creativity, and independent judgment.
• Experience and proficiency in the use of Microsoft Office computer software, especially Word, Excel, and Outlook.