Behavioral Health Clinical Manager - Outpatient

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

SUMMARY OF POSITION

Provides development, organization, and management of an array of services in assigned service areas and the direct supervision of program staff. Oversees the development of the Certified Community Behavioral Health Clinic (CCBHC) in Illinois. Supervises key CCBHC positions to enhance and advance CCBHC requirements in IL. Ensures clinics are providing care as necessary to meet CCBHC core service obligations and in compliance with standards, regulations and laws, maintenance of appropriate documentation, etc. Works with VP of Clinical Services on financial budgets as well as completion of required state reporting.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Provides supervision and consultation to assure quality services and in compliance with various regulatory bodies.

• In conjunction with agency leadership, ensures collaboration across all programs and multiple levels of management to ensure clients receive proper referrals, both within Centerstone and with external partners. Works to ensure implementation of evidenced-based practices to ensure CCBHC fidelity.

• Represents Centerstone to internal and external stakeholders, funders, and community partners; creates relationships to successfully develop CCBHC clinics; provides community education and consultation as needed.

• Oversees the CCBHC clinic for the state of Illinois and ensures Centerstone meets all deliverables in the timeframes identified within the state contract.

• Provides consultation and participates in process reviews or in set up of new program processes to ensure compliance with appropriate rules and to ensure quality clinical documentation.

• Demonstrates an ability to manage crisis situations, including danger to self and others, to ensure the safety and stabilization of clients and to make appropriate referrals/linkages when clinically indicated.

Supervision Responsibilities

• Creates and ensures staffing patterns are consistent with the needs of CCBHC clinics, including the potential for future development of Crisis Stabilization Units and urgent care collaboration.

• Participates in recruitment and hiring, and maintains primary responsibility for training, supervision, disciplinary action, performance appraisal, and staff development of assigned staff and interns.

• Creates a service culture that includes staff onboarding, training, clinical staffing, and supervision, to ensure highest quality care and manage organizational risk.

• counseling, coaching, and other various feedback to staff and provides appropriate discipline when indicated and upon consultation with VP of Clinical Services and Human Resources.

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.

• Skill in customer service techniques.

• Skill in responsible delegation, time management and prioritizing tasks.

• Knowledge of proper licensure and accreditation requirements from various funding sources, including state grants and contracts.

• Knowledge of clinical best practices.

• Requires the ability to utilize necessary computer hardware and software including a working knowledge of Microsoft products and Electronic Health Records.

QUALIFICATIONS

Education Level

Master's Degree in a Human Services or related field

Years of Experience

Three years relevant program/service experience in behavioral health or social services field.

Two years supervisory or other management related experience.

Required Certification/Licensure

Illinois Clinical License (LCPC/LCSW/LMFT) required

PHYSICAL REQUIREMENTS

Standing - 20%

Sitting - 80%

Squatting - Occasional

Kneeling - Occasional

Bending - Occasional

Driving - Occasional

Lifting - Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.