Director of Computer and Network Resource Group (CNRG) - Carl R. Woese Institute for Genomic Biology

Operations Leadership
* Provide operational leadership for CNRG by overseeing service delivery and research support.
* Supervise team leads across three integrated functional areas: IT Help Desk, IT Solutions, and Research Computing.
* Assess and manage staffing needs across CNRG, including workload planning, recruitment, hiring, and retention of highly skilled technical professionals to support evolving research demands.
* Lead regular CNRG group meetings and leadership team meetings to ensure effective communication of IGB operational priorities, guidance from the Office of the CIO, research computing infrastructure updates, and address timely operational needs.
* Direct annual staff performance evaluation and goal setting processes, aligning individual and team objectives with IGB strategic priorities and research operations requirements.
* In partnership with team leads, proactively support staff professional growth by identifying training, skill development, and career advancement opportunities that strengthen CNRG's research support capabilities.
* Serve as a mentor and coach to CNRG staff, fostering a culture of open communication, shared accountability, continuous improvement, and high standards of individual and team performance.
* Represent CNRG in IGB-level operational and administrative activities, working closely with administrative office directors and contributing to institute wide planning and coordination efforts.
* Provide technical hands-on leadership and work closely with the team to employ the technical development lifecycle for software and HPC environments.

Strategic Technical Leadership
* Provide strategic and operational leadership for the delivery of advanced technical solutions that support the IGB's research themes and institutional IT needs.
* Partner closely with the Director of Computational Genomics and IGB leadership to shape and execute a technology vision that addresses current and emerging research priorities; serve as solutions architect to guide the design, development, and deployment of research computing platforms.
* Engage regularly with IGB theme leaders and principal investigators, particularly those leading large, complex grants, to understand evolving research directions and ensure CNRG services are aligned to support scientific innovation and funding success.
* Develop, implement, and maintain IT operational policies and service frameworks, ensuring comprehensive documentation and periodic evaluation of services to meet researcher needs with effective and scalable technology solutions.
* Stay current with rapidly evolving research technologies-including artificial intelligence, computing infrastructure, and workflow platforms-to advise IGB leadership and the CNRG team; establish and maintain productive relationships with industry vendors, peer institutions, and campus collaborators.

Campus Engagement and Representation
* Work closely with leadership in units supported by CNRG and campus counterparts to develop opportunities to collaborate and offer relevant sustainable services to the research communities we serve.
* Actively participate and contribute to IT Council and serve as a resource and connection between campus and IGB.
* Stay abreast of the research IT security compliance and advise IGB researchers, faculty and leadership on changing policies.

Financial Management
* Conduct biannual staffing and service cost reviews and collaborate in the development and monitoring of the annual CNRG operating budget.
* Partner with the IGB Business Office to develop, manage, and monitor service billing funds, including active participation in rate development, periodic rate reviews, and audit processes.
* Provide guidance, training, and oversight to CNRG team leads to ensure their effective participation in the financial planning, monitoring, and management of assigned funds.

*Bachelor's degree required in the fields of science, engineering or business IT. Alternative degree fields will be considered/accepted if accompanied by equivalent, relevant experience (depending on nature and depth of experience as it relates to current IGB research activities).

*10 years' required experience in research cyberinfrastructure services, advanced technology environments that supports scientific research needs.

*5 years' senior leadership experience in the management of technical personnel.

* Master's degree in the fields of science, engineering or business IT.

*Demonstrated experience advising researchers and research faculty on programming and cyberinfrastructure solutions at Higher Education institutions.

*In-depth hands-on demonstrated experience in developing and deploying research computing and/or IT solutions.

*Relevant professional certifications/designations.

*Experience participating in proposal development for federal and non- federal funding opportunities

• Service oriented and adaptable, with the ability to multi-task and lead team efforts to address IGB priorities.
• Strong communication skills, including the
  ability to facilitate presentations to technical and non-technical audiences.
• Strong organizational skills.
• Ability to work in collaboration with a diverse stakeholder community, including technical staff, faculty, administrators, and representatives of industrial partners, to address complex IT-related issues.
• Ability to articulate a vision, set high standards, and effectively guide teams and stakeholders in the realization of expectations set.
• Ability to cultivate shared accountability and ownership of CNRG-supported services.
• Have technical knowledge of all and hands-on experience with one or more of the bullet points below:
  oEnterprise networking solutions.
  oHigh performance computing from a hardware, software, and management perspective.
  oData management standards and strategies.
  oResearch software development and maintenance.