Sr. Business Systems Analyst; OTC/Vistex

Senior Business Systems Analysts are responsible for analyzing, designing, testing, and implementing business processes and the software applications that support them. They add value by collaborating with business counterparts and senior application team members to ensure existing processes run efficiently and to design enhancements and extensions. They possess in-depth knowledge of processes within at least one business function and consult with direct line management to determine work priorities and plans.

Hollister Incorporated operates in a hybrid work environment. Employees are expected to come into the office a minimum of 4 days per week. Sponsorship to work in the US is not available at this time.

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  • Implements business process solutions and enhancements. Working in collaboration with business counterparts and with oversight from senior IT resources, analyze current business processes, elicit new business requirements, develop functional process design, and associated reporting necessary to provide management oversight of the business process. Maintains knowledge of current process standards within their function. With support of senior application team members, understands the impact of process changes to the existing environment.
  
  
  
  
  • Translates business requirements, functional designs and business scenarios into comprehensive test plans that are used to confirm business processes function as intended prior to implementation. Performs detailed unit testing to assure technical design meets functional requirements. Collaborates with business counterparts and senior application team members to assure integration testing includes all necessary business process variations. Assures business users understanding and acceptance of process changes and test results. Identifies impact on related processes and conducts regression testing of affected areas.
  
  
  
  
  • Develops documentation related to business process design including high level business process overviews, detailed functional specifications, and visual aids such as business process flows. Maintains current documentation as processes evolve over time. Tailors the content of documentation appropriately to the intended audience.
  
  
  
  
  • Performs training of business counterparts related to implementation of new business processes. Shares best practices on current business processes with business counterparts across the organization to assure effective and efficient usage of software applications.
  
  
  
  
  • Leads the implementation of routine process changes and system enhancements with oversight from senior IT resources. Understands project management methodology and the role of the business analyst in the software development lifecycle.
  
  
  
  
  • Develops and maintains business relationships with key business users and managers within their sphere of responsibility.
  
  
  
  
  • Other duties as needed or required.
  
  
  
  

• BS/BA, or equivalent business experience in a business-related discipline
• MBA or advanced degree desirable
• A minimum of 3 years of experience in a related business function
• A minimum or 5 years of experience business process analysis and design with SAP (or another comparable ERP Package)

• Processes deep ERP application knowledge in the following functional areas. Application knowledge includes configuration of business processes, key integration points between modules, related master data, and transactional execution. Maintains current knowledge of the business trends and technology developments and applies this knowledge to meet the business challenges.

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  • Order to Cash
    
    
    
    • Proficient in sales processes and integrations. Integrations include EDI, Order Management - OCR, Salesforce, Portal, Logistics, Middleware (Boomi), Credit Card software (Delego), BW reporting, IBP planning, RPA, and various software tools.
    
    
    
    
  • Vistex Pricing, Contracts, and Rebates
    
    
    
    • Strong experience with Price Agreements, GPO Membership, Sales Order Price Agreement determination, Chargeback Claims, Transaction Register Indirect Sales, Rebate Tracking and Rebate Settlement. Strong knowledge with Vistex processing tools such Data Objects and Automatic Data Maintenance. Proficient in EDI integration points for Distributor GPO Pricing Notifications and Distributor Sales Tracings and Chargeback claims
    
    
    
    
  • Warehousing and Distribution:
    
    
    
    • Process knowledge should include product storage, inventory management, order fulfillment and transportation. Integration knowledge should include connections to order to cash, planning, and finance.
    
    
    
    
  
  
  
  

• Working knowledge of business intelligence tools including, SAP BI, SAP ABAP Query, SAP Report Writer. Applies business intelligence tools to ad hoc analysis of business processes issues and on-going business process monitoring and control.
• Strong expertise in desktop applications essential to the position including Visio for process flow diagrams, Excel and/or Access for large scale data analysis.
• Strong knowledge of business requirements elicitation techniques, such as use cases, prototyping, questionnaires, etc. used in the business analysis discipline. Applies appropriate requirements gathering approach based upon the situation and audience.
• Processes financial acumen necessary to perform basic cost benefit analysis related to low complexity process enhancements.
• Strong analytical skills to identify business needs, formulate viable alternative solutions, and present the business/technical impact of the solutions.
• Strong verbal communication skills including the ability to understand oral descriptions of complex business processes and technical content. Converses with business users using common business vocabulary, avoiding technical jargon. Takes measures to test common understanding including paraphrasing and slowing their speech pattern.
• Strong written communication skills including the ability to document complex business processes and technical content using common business terminology. Uses visual aids like process flows or decision tables to supplement verbal explanations.
• English fluency is required