(Remote) Network Engineer - Information Technology Services, Network Services

The Department of Information Technology Services at West Virginia University is currently accepting applications for a Network Engineer. Please note that this role is posted in conjunction with (Remote) Senior Network Engineer - Information Technology Services, Network Services (ID: 29507). While candidates are welcome to apply to either or both positions, the department anticipates filling only one position, with final placement determined by organizational needs and candidate experience.

About the Opportunity

A Network Engineer takes a lead role in providing advanced technical support, overseeing network operations, and leading projects related to the installation, maintenance, and troubleshooting of an organization's network infrastructure. This position requires a strong technical background, extensive experience, and the ability to guide and mentor junior technicians.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 37.5-hour work week
• 13 paid holidays (staff holiday calendar)
• 24 annual leave (vacation) days per year or more based on years of service (employee leave)
• 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
• WVU offers a range of health insurance and other benefits
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
• Wellness programs

What You'll Do

• Network Infrastructure Management: Lead the installation, configuration, and maintenance of complex network hardware and software components, including routers, switches, firewalls, and wireless systems. Oversee the setup and maintenance of local area networks (LANs) and wide area networks (WANs).
• Network Troubleshooting and Resolution: Diagnose and resolve advanced network issues, utilizing in-depth knowledge of network protocols, routing, and switching. Investigate and resolve complex connectivity, performance, and security incidents.
• Network Monitoring and Optimization: Utilize advanced network monitoring tools to ensure network performance, reliability, and security. Analyze network traffic patterns and implement Quality of Service (QoS) policies to optimize data flow.
• Project Leadership: Lead network-related projects, such as network upgrades, migrations, and new technology implementations. Collaborate with cross-functional teams to define project scopes, timelines, and requirements.
• Mentoring and Guidance: Provide technical guidance and mentorship to junior network technicians, sharing knowledge and best practices. Assist in the development of junior technicians' skills and expertise.
• Network Documentation and Standards: Maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures. Develop and enforce network standards, ensuring consistency and compliance.
• Security and Compliance: Implement advanced network security measures, including firewall configurations, intrusion detection systems, and access controls. Stay updated with security trends and best practices to address evolving threats.
• Change Management: Plan and execute network changes, upgrades, and patches while minimizing disruption to users and services. Document and communicate all changes through the WVU Change Management Process.

• Undergraduate degree or equivalent combination of training, education, and experience in a relevant field
• A minimum of four (4) years of experience involving:
  • Configuration and installation of Routers, Switches, Unified Communications, Wireless Access Points, and Firewalls
  • Experience in Internet TCP/IP protocols such as DHCP, DNS, SNMP, TELNET, FTP, WWW, SSH
  • Design and implementation of complex and secure LANs/WANs
• Any equivalent combination of related education and/or experience will be considered.
• All qualifications must be met by the time of employment.

Knowledge, Skills, & Abilities

• Substantial experience in network operations, with a proven track record of progressively responsible roles.
• Proficiency in advanced network protocols and technologies (BGP, OSPF, etc.).
• Strong troubleshooting skills and the ability to analyze and resolve complex network issues.
• Expertise in network security principles, including firewalls, VPNs, and intrusion detection systems.
• Excellent leadership and communication skills for project management and team collaboration.
• Ability to mentor and guide junior technicians, fostering their professional growth.
• Strong attention to detail and organizational skills.
• Adaptability to changing technologies and a willingness to continuously learn.

Licenses/Certifications

• Cisco (CCNP or higher), Juniper (JNCIS or higher), Palo Alto (PCNSA or higher), Fortigate certifications preferred.

West Virginia University is a place of purpose and community. We take pride in our profound impact on the state of West Virginia and are committed to the personal and professional growth of our employees.

From the groundbreaking R1 research at our flagship campus in Morgantown to the career-oriented programs at WVU Potomac State in Keyser, and the technology-intensive programs at WVU Tech in Beckley, the contributions of WVU employees resonate across the state, touching lives and shaping futures.

At WVU, you will discover a supportive community that champions work-life balance and fosters a collaborative atmosphere. Our core values - service, curiosity, respect, accountability and appreciation - unite us as Mountaineers.

Join us at West Virginia University, where your work will make a lasting impact. To learn more about WVU, visit wvu.edu.

West Virginia University is an Equal Opportunity Employer. We invite all qualified applicants regardless of race, color, religion, sex, national origin, age, disability, genetic information, or Veteran status.