New 
Help Desk Support Technician Tier 2 - Columbus, OH
 Kimball Midwest | |
vision insurance, parental leave, paid time off, paid holidays, tuition assistance, 401(k)
| |
 United States, Ohio, Columbus | |
| 4800 Roberts Road (Show on map) | |
 May 28, 2026 | |
|
Kimball Midwest, a national distributor of maintenance, repair, and operation products, is searching for a Helpdesk Support Technician Tier 2 for our Columbus, OH location.
As a Kimball Midwest associate, you'll be part of a company built on long-term growth and strong values. From $1 million in sales in 1983 to over $500 million today, our success has been driven by our people. Despite our growth, we have stayed true to our family-owned and operated roots-where employees are recognized as individuals and our culture remains a top priority. Responsibilities * Responsible for addressing technology related issues for both internal and external customers. * Providing exceptional support and issue resolution across the organization * Installs, supports, and maintains the operation of the PC's, MSTARS, all peripherals, and applications for all end users. * Uses helpdesk software that provides the means to document issues with all information pertinent to issue reporting and resolution. Qualifications * A+ and N+ Certifications or plan to achieve within 12 months. * Experience in Windows 10 desktop administration, maintenance, and troubleshooting * Experience with Windows Active Directory administration, Microsoft Exchange User administration, client remote access solutions, and telecom administration. * Ability to communicate with co-workers, supervisors, managers, sales representatives, other internal personnel, and outside vendors. * Ability to handle contiguous calls for extended periods of time. Additional Information This role is on-site Monday - Friday, 1:00pm - 10:00pm We offer a benefits package that includes health, dental and vision insurance, company sponsored life, optional life and disability insurance, Health Savings Accounts and Flexible Spending Accounts, a 401(k) plus match, Tuition Assistance, Paid Parental Leave, Paid Time Off (PTO), a Dress for your Day dress code and paid holidays. Kimball Midwest is an equal opportunity employer that is committed to a program of recruitment of females, minority group members, individuals with disabilities, qualifying veterans and any other classification that is protected by federal, state, or local law. We Participate in E-Verify. Participamos en E-Verify. #LI-AB1 | |