Technical Business Analyst

Join Echo's Integration Team as a Technical Business Analyst and help drive successful EDI/API integration projects between clients, carriers, and internal teams. You'll gather requirements, support testing and implementation, and collaborate with business and technical stakeholders to deliver scalable logistics technology solutions.

Position Duties & Responsibilities

• Gather and document business & technical requirements
• Support EDI/API integration projects from testing through implementation
• Create functional specs, process documentation, and test cases
• Coordinate end-to-end testing with clients, carriers, and internal teams
• Communicate project updates, timelines, risks, and go-live activities
• Partner with developers to deliver reliable, supportable solutions

Required Skills & Qualifications

• 3+ years of Business Analyst or Technical Analyst experience
• Experience with EDI/API integrations
• Background in transportation, logistics, or supply chain preferred
• Knowledge of XML, flat files, and EDI standards
• Strong communication, organization, and problem-solving skills
• Ability to manage multiple projects in a fast-paced environment

Preferred Skills & Qualifications

• SDLC knowledge
• ServiceNow / ITIL experience
• SQL experience
• AI/GenAI workflow automation experience
• Proficiency in Excel, Visio, and Microsoft Office

What's in it for you?

• Work with an industry leader in logistics technology
• Grow your career with mentorship and advancement opportunities
• Contribute to innovative, large-scale integration solutions
• Collaborate with smart, supportive teams in a fast-paced environment

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively.

Work Environment/Physical Demands Summary

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the workday. The employee is regularly required to sit, talk, or hear.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.

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Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Compensation