Supervisor, AR Follow Up

Join Newport Healthcare: Transform Lives Through Meaningful Work!

Looking for a rewarding career in mental health? At Newport Healthcare, you'll discover a fulfilling career path and be part of a collaborative team that's changing lives for the better.

Our network of treatment programs includes residential and outpatient locations nationwide, as well as inpatient hospitalization and clinic services through our PrairieCare division in Minnesota. Every employee at Newport makes an impact in our clients' healing journeys.

If you're looking to grow professionally in a supportive environment, we invite you to explore opportunities to join our dedicated team. Together, we can make a profound difference in the lives of those we serve!

The Revenue Cycle Supervisor is responsible for overseeing and assisting the team with daily accounts receivable operations, ensuring timely collections, accurate billing and efficient resolution of outstanding balances. This role will support and coach the accounts receivable and insurance collector teams while maintaining strong relationships with peers and external clients.

Key Performance Responsibilities:

• Lead and support day-to-day AR & insurance operations, including billing, collections and account reconciliation.
• Mentor and assist staff to meet performance and quality expectations.
• Ensure timely follow-up on unpaid, denied or underpaid claims.
• Review and resolve complex billing or payment discrepancies.
• Assist with escalated inquiries from teams or clients.
• Collaborate with management and other departments to improve revenue cycle efficiency.
• Report on trends & outcomes.
• Cover insurance and patient AR for out-of-office colleagues.
• Assist with projects assigned by leadership.
• Escalate high-risk accounts/issues to management as needed.
• Perform other duties as assigned.

Education, Experience, License Requirements:

• Minimum of five (5) years' experience in accounts receivable/revenue cycle within a healthcare organization required.
• Healthcare billing (professional or institutional) and collections experience is required.
• Strong Healthcare AR background and knowledge.

Newport Healthcare is an Equal Opportunity Employer.

Newport Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.

Newport Healthcare is committed to ensuring equal employment opportunity, including providing reasonable accommodations to individuals with a disability. Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process please email careers@newporthealthcare.com for assistance.

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