General Manager

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are seeking a General Manager (GM) for our Class A office property management team. The GM manages the property in accordance with JLL standards and the Management Agreement, achieving financial results, operating objectives, and client and tenant satisfaction. Working directly with clients to understand investment objectives, the GM develops property-specific strategic plans and oversees their implementation while maintaining strong communication with building owners and tenants.

As GM, you will lead your team and manage all aspects of client and tenant satisfaction. You will prepare budgets and financial reports, manage TI and capital improvement projects, and develop staff. Your strong written and verbal communication skills will ensure successful relationships with building owners and tenants. You are people-focused, understanding the needs and motivations of clients and team members, with the ability to manage relationships and resolve conflicts effectively.

OPERATIONS* Develops, gains consensus for, and implements the Management Plan for assigned assets * Ensures completion of JLL internal compliance programs * Manages lease administration process and tenant option rights * Employs or contracts for onsite management and engineering personnel per budget and management plan * Competitively bids and prepares service contracts to ensure quality and cost-effectiveness * Identifies and initiates process improvements for property systems

FINANCIAL* Oversees monthly, quarterly, and annual owner's reports and jurisdictional filings * Prepares final budget documentation and administers building budget * Works with Client Accounting Services to manage accounting, bookkeeping, and collections * Reviews adjustments to tenant billing and approves all accounts payable with accurate coding * Reviews financial statements and reports on occupancy rates and lease expirations

CLIENT | TENANT SERVICES* Arranges for facility alterations, maintenance, and upkeep per budget and lease agreements * Serves as primary contact for tenant service requests * Proactively meets with tenant representatives on a scheduled basis * Reviews periodic inventory of building contents and property condition * Develops and implements tenant retention programs

EMPLOYEE MANAGEMENT* Establishes written goals and objectives for direct reports and conducts performance evaluations * Develops training programs and career paths for property employees * Ensures succession planning

EDUCATION AND EXPERIENCE* Associate's or Bachelor's degree required; advanced degree a plus * Minimum seven years commercial real estate or property management experience * At least three years people management experience * Experience in budget preparation, financial reporting, building systems, and lease negotiation/administration * Real Estate license required within six months and maintained thereafter

KNOWLEDGE, SKILLS, AND ABILITIES* Strong communication skills: ability to read and interpret legal documents and effectively present information to senior management, clients, and the public * Mathematical skills: ability to calculate discounts, interest, commissions, prorations, percentages, and rent-related fees * Reasoning ability: ability to define problems, collect data, establish facts, and draw valid conclusions * Proficient in Microsoft Office/Suite and other JLL-standard or client-requested software

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view ourSupplemental Privacy Statement which describes your rights and disclosures about your personal information.If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.