Security Officer Dispatch Coordinator

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Dispatch Coordinator in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal as a Dispatch professional at a dynamic tech and media location, where you will monitor systems, coordinate responses to security-related incidents, and support teams through clear communication and strong customer service. In this fast-paced role, you will help with access activity, alarm awareness, and incident reporting while bringing a caring, agile, reliable, and innovative approach built on teamwork and integrity.

Position Type: Part Time

Pay Rate: $20.50 / Hour

Job Schedule:

What You'll Do:

Provide customer service to employees, visitors, and/or vendors by carrying out site-specific procedures, dispatch protocols, and when appropriate, emergency response activities at a dynamic technology-focused location.
• Monitor alarms, cameras, phones, radios, and/or other communication systems, and dispatch personnel to incidents, service requests, and critical situations in a calm, problem-solving manner.
• Document calls for service, incident details, shift activity, and/or response actions in logs and reporting systems, following site policies and Allied Universal guidelines.
• Coordinate communication between on-site personnel, building contacts, and/or first responders to help support timely awareness of security-related concerns, access issues, and unusual activity.
• Help to deter unauthorized activity by maintaining awareness of site operations, reviewing incoming information, and communicating relevant updates, instructions, and/or escalations to the appropriate personnel.

Minimum Requirements:

• Three or more years of combined law enforcement, military, or security-related experience, or a college degree, is required.
• Alarm panel experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial Benefits: Participate in our retirement savings plan to invest in your future.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.