Sales Specialist I

We are looking for eager and driven Sales Specialists who want to build their sales skills, have an opportunity to advance in their career, and see their work actually pay off.

If you are looking for an industry leading, innovative company to call home, look no further. This sales position builds a portfolio of accounts through daily sales and account management efforts while identifying prospects, cold calling, cultivating relationships and servicing all customer needs.

About You:

• You're not afraid to pick up the phone and make things happen.

• You're a great communicator - phone, email, Zoom, whatever the day brings.

• You are goal-oriented and always up to turn a "no" into a challenge.

• You have a strong desire to learn.

• You value building long-lasting relationships with customers and colleagues.

• You're a teamplayerdriven to succeed and want to have ownership ofyourown career.

• You deliver on your commitments - reliable, work the hours and put in the effort.

Your Day:

• Build a portfolio of qualified customers by prospecting and owning new leads.

• Act as the point of contact for the customerregardingany inquiry related to the management and movement of shipments.

• Problemsolve, addressconcerns,and implement solutions for customers.

• Contact customers to obtain the necessary information to resolve discrepancies and when necessary toexpeditepayment.

• Partner with the operations team to ensure that customer needs are met through the operational execution of the loads.

• Adhere to all applicable laws/regulations, as well as company policies and procedures.

• Perform other duties as required.

What we are looking for:

• 2+ years of salesexperienceor customer service in a customer facing role

• High school diploma/GED required; Bachelor's degree preferred

• Experience managing and engaging customers

• Ability to multitask

• Ability to upsell and build relationships

• Microsoft Office experience

What you can expect from us:

• Benefits- Medical, Dental, Vision, and 401k

• Hourly Base Pay Plus Commission

• Paid Training with Career Growth Potential

• Generous Paid Time Off

• Paid Parental Leave

• Tuition Reimbursement

• Company Provided Equipment

• Discount on Shipping for Personal Use

• Access to Over 3.5 Million Discounts

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $17.20- $21.55 depending on experience PLUS commission.

Additional Details: Hybrid position: Candidates must be within driving distance to either Akron, Ohio or Memphis, Tennessee.

Headquartered in Northeast Ohio, we are a multiple-time NorthCoast 99 award recipient, recognized as a top employers in Northeast Ohio! We offer attractive compensation, benefits and team member development.

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FedEx Custom Critical is an Equal Opportunity Employer including, Vets/Disability.

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If you have a disability and/or you need assistance in order to apply for a position, please call (877) 314-5191.