New

Senior Product Owner (Pharmacy Infusion/Billing)

Inovalon, Inc.
life insurance, paid time off, 401(k)
United States, Pennsylvania, Canonsburg
275 Technology Drive (Show on map)
Apr 08, 2026
Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare's greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. Overview: The Senior Product Owneris responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product and owns and drives product release planning, backlog prioritization, and ticket review through the elaboration of user stories. This person has prior experience with software-as-a-service (SAAS) distribution models. Key Responsibilities Product Strategy & Ownership Serve as the subject matter expert for product areas involving medical billing, infusion therapy workflows, oncology services, and chronic care programs. Gather stakeholder input-from clinical, billing, and finance teams-to define user needs and product requirements. Develop and maintain a prioritized product backlog using data-driven methodologies. Write clear and actionable user stories, acceptance criteria, and workflow diagrams. Contribute to product roadmap planning, release scoping, and cross-functional alignment. Requirements & Workflow Analysis Translate complex revenue cycle processes (coding, charge capture, claims, denials, payment posting) into product features. Break down infusion- and oncology-specific workflows, including necessary payer and billing logic. Identify system gaps, pain points, and opportunities for automation or process improvement. Create documentation including business requirements, product specs, and operational workflows. Cross-Functional Collaboration Work closely with engineering, UX, billing operations, clinical teams, and finance to ensure clarity and alignment. Participate in agile ceremonies including sprint planning, grooming, and review sessions. Provide subject matter expertise to engineers and designers to ensure functional accuracy. Product Validation & Quality Partner with QA teams to ensure coverage of real-world billing and infusion workflows. Perform user acceptance testing (UAT) with operational and financial stakeholders. Ensure product alignment with healthcare regulations (HIPAA, payer billing rules, infusion/oncology requirements). Financial & Operational Insight Apply accounting literacy to evaluate financial reporting needs and month-end processes. Support reconciliation workflows as they relate to billing, payment accuracy, and revenue integrity. Utilize understanding of infusion therapy and oncology billing to guide product decisions that affect financial outcomes. Qualifications Required 3-5+ years of experience in healthcare operations or medical billing. Strong background in healthcare revenue cycle processes. Experience supporting infusion therapy or oncology workflow operations. Accounting literacy; certificate or coursework preferred. Experience with month-end reconciliation and collaboration with finance teams. Ability to write well-structured user stories, acceptance criteria, and technical/operational documentation. Strong analytical, problem-solving, and communication skills. Preferred Experience with specialty pharmacy workflows or buy-and-bill models. 3-5+ years of experience in product analysis or product ownership for healthcare organization Knowledge of prior authorization workflows for infusion therapies. Familiarity with EHRs, billing systems, or healthcare platforms. Experience with Agile/Scrum methodologies. Proficiency in analytics tools (SQL, Tableau, Power BI preferred). Key Competencies Strong cross-functional communication Systems and workflow thinking Ability to translate operational challenges into product solutions Detail orientation with comfort in financial data Collaborative mindset across technical and non-technical teams Inovalon Offers a Competitive Salary and Benefits Package In addition to the base compensation, this position may be eligible for performance-based incentives. The actual base pay offered may vary depending on multiple factors including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal equity. At Inovalon, it is not typical for an individual to be hired at or near the top end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate. Inovalon invests in associates to help them stay healthy, save for long-term financial goals, and manage the demands of work and personal commitments. That's why Inovalon offers a valuablebenefits packagewith a wide range of choices to meet associate needs, which may include health insurance, life insurance, company-paid disability, 401k, 18+ days of paid time off, and more. Base Compensation Range $103,000 — $140,700 USD This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions) If you don't meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles. By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth. Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement. To review the legal requirements, including all labor law posters, please visit this link To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit thislink