Shipping Coordinator

Position Purpose:

The Shipping Coordinator role ensures that warehouse inbound or outbound loads remain efficient and in accordance to OWI's freight policies. The Shipping Coordinator is the primary traffic contact and controls how product comes into and out of the warehouse.

Duties, Tasks, and Responsibilities:
* Generate TO's for daily shipments
* Set and maintain the outbound dock schedule.
* Respond to appointment requests, driver inquiries, and other communications
* Prepares paperwork for the shipment of orders.
* Obtains signatures and maintains appropriate shipping paper documentation.
* Coordinates carrier routing per Customer requirements (Courtesy Routing).
* Work in unison with Operations Manager on prioritizing work to ensure Customer satisfaction.
* Delegate tasks to warehouse or forklift operators
* Develop & maintain shipment reconciliation policies and standard operating procedures (SOPs)
* SAP & process training
* Work with management team on product knowledge
* Answer customer service inquiries regarding order and shipment status
Work with other warehouse team members to effectively complete assigned tasks
* Assist Warehouse Service Manager with overall management of facility
* Assist leadership with staffing, coordinating temp workers, and liaising with partner organizations

Education, Skills and Abilities:
* High school diploma/GED required
* Previous warehouse experience 3-5 years
* Attention to detail
* Excellent written and verbal communication skills
* Knowledge of SAP & Excel
* Bi-Lingual Preferred
* Comfortable working independently
* Teamwork, Dependable, and Reliable