Security Officer - Entry Control

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Entry Control in Cleveland, TN, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As an Access Control Officer at a busy retail location, you will monitor entrances and restricted areas, verify credentials, manage badges and/or visitor access, and respond to access alarms and security-related concerns. You will conduct routine patrols, stay highly visible to help to deter incidents, and provide professional customer service to shoppers and staff. At Allied Universal, you will thrive in an agile, reliable, and innovative team that leads with integrity.

Position Type: Full Time

Pay Rate: $14.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients and guests by carrying out access control procedures, site-specific policies, and/or emergency response activities at a retail location.
• Control entry and exit at designated access points by verifying identification, issuing visitor credentials, maintaining visitor logs, and directing guests, vendors, and contractors to the proper areas.
• Monitor doors, loading areas, and other controlled points for unauthorized entry and/or suspicious activity, helping to deter policy violations and loss prevention concerns.
• Respond to incidents and critical situations in a calm, problem-solving manner, including contacting site leadership and/or emergency services as needed and completing required notifications.
• Document access activity, incidents, and unusual observations in written reports and/or electronic systems, and communicate relevant information during shift turnover.

Minimum Requirements:

• Be comfortable using a computer or tablet preferred.
• Have loss prevention experience preferred.
• Have alarm panel experience preferred.
• Have access control and/or badge experience preferred.
• Have a guard card and/or license preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.