IT Endpoint Engineer, Information Technology

STV is seeking an IT Endpoint Engineer, Information Technology to join our corporate IT team/ This position will be designated as hybrid (3 days week/in office) and will be located in our Philadelphia, PA office.

This position will be responsible for the design, creation, administration, and distribution of enterprise-wide applications. The deployment of software will be for both physical Windows based desktop/laptops and in a virtual desktop infrastructure (VDI) environment.

Responsibilities include, but not limited to:

• Monitor, plan, and coordinate the physical desktop environment application delivery including SCCM packages

• Participate in ensuring that the SCCM packages deploy successfully in our virtual environment

• Participate in maintaining the physical computer imaging environment

• Work with various IT department teams to perform preliminary testing of the installed applications

• Create and maintain documentation, as requested on software deployment procedures

• Participate in important department and companywide technology projects including testing and deployment of new applications and systems

• Track and update software deployment requests as part of the service desk management platform

• Works with procurement staff to ensure proper licensing is in place

Required Skills

• Ability to create Advertisements/Collections/Packages/Applications within an SCCM environment.

• Experience with PowerShell scripting for automating tasks during installation and uninstallation including utilizing SCCM cmdlets

• Leveraging third party tools such as Flexera, InstallShield, and Orca for application deployment

• Hands-on experience with the Windows file System and registry and how it relates to software deployment

• Evaluate alternatives for deploying and supporting applications in a managed environment

• Evaluates current procedures and processes for accomplishing objectives and continuously develops and implements improved practices

• Responsible for proper escalation, communications, and management of production system problems

• Must be able to work in a team environment with other systems administrators as well as work with other IT teams and work well multitasking various related efforts

• Ability to provide excellent customer service in a fast-paced environment, with attention to detail and a persistence to solve problems in a timely and professional manner

• Ability to multi-task and prioritize appropriately and possess strong organizational skills

• Ability to think analytically and solve problems; conduct analysis of alternatives, make recommendations, and issue resolutions

Required Experience

• 3+ years of creating packages and performing Desktop/Laptop deployments using Microsoft System Center Configuration Manager (SCCM)

• 3+ years of customer support experience.

• 3+ years of experience in a professional office setting.

• Knowledge of AEC / engineering application installation such as AutoCad, Revit, etc. considered a plus.

• Bachelor's Degree in Information Technology preferred or equivalent

* SCCM is a product of Microsoft and is also known as Microsoft System Center Configuration Manager, Microsoft Endpoint Configuration Manager (MECM), Microsoft Configuration Manager (MCM), and System Management Server (SMS).

Compensation Range:

STV offers the following benefits * Health insurance, including an option with a Health Savings Account * Dental insurance * Vision insurance * Flexible Spending Accounts (Healthcare, Dependent Care and Transit and Parking where applicable) * Disability insurance * Life Insurance and Accidental Death & Dismemberment * 401(k) Plan * Retirement Counseling * Employee Assistance Program * Paid Time Off (starting at 16 days) * Paid Holidays (9 days) * Back-Up Dependent Care (up to 10 days per year) * Parental Leave (up to 80 hours) * Continuing Education Program * Professional Licensure and Society Memberships

STV is committed to paying all of its employees in a fair, equitable, and transparent manner. The listed pay range is STV's good-faith salary estimate for this position. Please note that the final salary offered for this position may be outside of this published range based on many factors, including but not limited to geography, education, experience, and/or certifications.

Not sure this role is the perfect match? We encourage you to apply if STV's work and values resonate with you. We know great candidates don't always meet every qualification, and research shows women and people of color are less likely to apply unless they do. At STV, we believe strong talent comes from a wide range of backgrounds, and your skills and experience may align with this or another opportunity as we continue to grow.