Senior Manager EHR and Integrations

Requisition ID:918490
Store #:X00099 EyeCare Delivery Model - Field US
Position:Full-Time
Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our portfolio of more than 150 renowned brands span various categories, from frames, lenses and instruments to brick and mortar and digital distribution as well as mid-range to premium segments. Our Shared Services Team, accompany and enable others within the EssilorLuxottica collective to achieve their targets. They keep people and projects running smoothly, ensuring every part of our business is provided for and well taken care of.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The Senior Manager - Practice Systems Integration supports the execution of enterprise EHR and clinical systems strategy across newly acquired practices. This role leads complex system integrations, drives standardization of workflows, and ensures clinical and operational technologies are effectively implemented and optimized during acquisitions.

Operating as a senior subject matter expert, this position partners cross-functionally with IT, Clinical Leadership, Operations, Compliance, and external vendors to ensure seamless system performance, interoperability, and adoption. The Senior Manager plays a key leadership role in translating enterprise standards into practical implementation plans while maintaining clinical usability and operational continuity.

MAJOR DUTIES AND RESPONSIBILITIES

• Lead execution of EHR and clinical system integrations for newly acquired practices.
• Partner with the Director to implement enterprise system standards, workflows, and governance models.
• Oversee configuration and optimization of EHR templates, documentation tools, and workflow design.
• Ensure interoperability between EHR, practice management, diagnostic equipment, billing systems, imaging platforms, and third-party applications.
• Coordinate system migrations, data validation, and testing during acquisitions and upgrades.
• Serve as escalation point for complex integration and workflow issues.
• Partner with IT and vendors to resolve technical challenges and maintain system stability.
• Drive adoption of standardized workflows while balancing provider experience and clinical efficiency.
• Support role-based access governance, audit readiness, and compliance requirements.
• Develop documentation, integration playbooks, and training materials to support scalable growth.
• Lead cross-functional integration meetings and ensure milestones are achieved on time and within scope.
• Provide reporting and updates on integration performance, risks, and optimization opportunities.

BASIC QUALIFICATIONS

• 7+ years of experience with EHR, Practice Management Systems, and clinical technology platforms
• Experience supporting multi-site or enterprise healthcare environments
• Demonstrated experience leading complex system implementations or integrations
• Strong working knowledge of interoperability, workflow optimization, and clinical documentation standards
• Ability to influence cross-functional stakeholders
• Excellent analytical, problem-solving, and prioritization skills
• Strong written and verbal communication skills
• Advanced proficiency in Microsoft Excel and PowerPoint
• Ability to travel up to 35%

PREFERRED QUALIFICATIONS

• Experience supporting mergers and acquisitions
• Optometry or ophthalmology practice experience
• Clinical or patient care background
• Retail optical experience

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or emailHRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.