About us At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. Our values Win as One. Delight Customers. Deliver Great Outcomes. About the Program 2026 Auctane Summer Internship Program: Please read before applying Eligibility: Must be currently enrolled in an accredited undergraduate or graduate university program. Students graduating in May 2026 are not eligible for the program Duration: Paid, 9-week internship Schedule: 40 hours per week, with the exception of the week of July 4th. Program Dates: June 9, 2025 - First day of onsite orientation August 13, 2025 - Final day of the program Location: Hybrid role based in Austin, TX In-office: Tuesday, Wednesday, Thursday Remote: Monday and Friday Interviews: Interviews will be conducted on a rolling basis through March 31st About the Role As a Salesforce Administrator Intern, you'll support the Revenue Operations team by helping maintain, optimize, and scale our Salesforce instance. You'll work closely with Sales Ops, Marketing Ops, Customer Success Ops, and Systems partners to improve workflows, data quality, and user experience across the GTM organization. This role is ideal for someone interested in CRM systems, business processes, and how technology supports revenue growth. You will be working with a mature Salesforce and Revenue Operations team that includes US and Europe. What will you be doing?
- Assist with Salesforce user administration, including user setup, roles, profiles, and permissions
- Investigate data issues end to end, identify patterns and propose resolutions
- Help maintain data hygiene through validation rules, duplicate management, and data cleanup
- Support the creation and maintenance of reports and dashboards used by GTM teams
- Assist in documenting Salesforce processes, configurations, and best practices
- Support workflow automation using tools such as Flows, validation rules, and approval processes
- Partner with RevOps stakeholders to gather requirements and translate them into Salesforce solutions
- Help troubleshoot user issues and provide basic Salesforce support
What are we looking for?
- Currently pursuing a degree in Information Systems, Business Analytics, Computer Science, or a related field
- Strong Excel or Google Sheets skills
- Interest in Salesforce administration, CRM systems, or Revenue Operations
- Strong attention to detail and process-oriented mindset
- Comfort working with data and structured systems
- Ability to learn new tools quickly and follow technical documentation
- Strong communication skills and willingness to collaborate across teams
What will make you stand out?
- Prior experience with Salesforce (coursework, Trailhead, projects, or internships)
- Salesforce Trailhead badges or progress toward Salesforce Administrator certification
- Familiarity with SaaS or subscription-based business models
- Experience with Excel or Google Sheets for data work
- Exposure to GTM tools (e.g., marketing automation, CS platforms)Basic familiarity with BI or data tools (Tableau, Power BI, Looker)
- Located in or near the Austin, Texas area
The Tech
What do we offer?
- We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
- Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
- Attractive office space in the heart of central Austin, Texas (free drinks, snacks...).
- Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
- Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
- We offer gym discounts to help you stay fit and healthy!
- An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.
Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)
- Sit for prolonged periods of time
- Utilize wrist and hands for a prolonged period of time
- Walk short distances
- Stand for short periods
- Speaking and conversing with others
- Lift up to 25lbs without assistance up to chest height
Equal Opportunity Employer/Veterans/Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
|