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Remote New

Manager, Infrastructure Engineering

Hyland Software
United States
Feb 25, 2026

Manager, Infrastructure Engineering




Job ID
2026-13463

# of Openings
1


Job Locations

Remote - U.S.

Category
Engineering and Testing



Overview

The Manager Infrastructure Engineering is responsible for managing the design deployment operation and auditing of the infrastructure in order to deliver a reliable secure and trusted environment. The Manager Infrastructure is responsible for providing resolution to technical problems and understanding performance of IT audits.



Responsibilities

    Manages the design, deployment, operation and auditing of the company's infrastructure to deliver a reliable, secure environment
  • Perform necessary team and project administration duties to provide status and communication for all deliverables, issues, opportunities, and questions within the required project timeframes
  • Support the technical needs of departments throughout the organization so business needs are met
  • Provides information to management regarding the negative impact on the business caused by system outage, theft, destruction, alteration or denial of access to information systems and datacenters
  • Facilitate the creation, revision, management and support the procedures to ensure business continuity
  • Manage procedures to efficiently merge acquired companies systems with the corporate systems
  • Build and maintain an information systems infrastructure for the purpose of supporting and enhancing the company's business processes
  • Serve as a point person to help ensure teams are producing procedures pertaining to infrastructure creation, maintenance, general support, risk management and business continuity planning
  • Provide managerial guidance to team members to complete their assigned duties and meet or exceed expectations. Work with the leadership team to provide appropriate resources to accomplish objectives
  • Serve as an escalation point for issues; provide guidace and resolve issues as necessary
  • Recruit and retain employees; provide frequent performance and developmental feedback to team members
  • Develop, manage, report on, and adjust budgets specific to supported teams


Basic Qualifications

  • Bachelor's degree in computer science, or related field or equivalent experience
  • Minimum 6 years professional experience, with demonstrated leadership experience
  • Previous team management experience with demonstrated ability to lead and motivate direct reports to accomplish defined goals
  • Ability to work independently and in a team environment
  • Strong solving, critical thinking, and analytical skills
  • Ability to constructively discuss and gain consensus on critical topics
  • Strong leadership, sound judgement, and business acumen skills
  • Excellent oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact
  • Highly organized and experienced in multi-tasking and time management
  • Passionate, competitive and intellectually curious
  • Strong technical acumen with ability to communicate technical concepts to both technical and non-technical people
  • Ability to Manage projects and employees in a fast paced environment
  • Understanding of Security fundamentals
  • Understanding of Networking concepts
  • Understanding of Microsoft Server and Desktop Operating Systems
  • A broad knowledge of highly-available enterprise-level network components
  • Strong troubleshooting and problem solving skills
  • Familiarity with MS Word, Excel, and Visio
  • Experience with Microsoft server technologies
  • Experience with virtualization technologies
  • Experience with public cloud technologies
  • Experience with automation and orchestration technologies
  • Solid understanding of the audit process and risk-based IT audit activities
  • Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job
  • Travel may be required
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