Information Technology Systems/Database Administrator Analyst I

The Information Technology Systems/Database Administrator Analyst I is an experienced, senior-level specialist. Incumbent has primary responsibility for Systems or Database administration at the College-wide or District-wide level. The Information Technology Systems/Database Analyst I operates with routine oversight.

The department maintains a focus on:

• Supporting enterprise-level systems in multi-site and multi-domain environments.
• Supporting cloud and hybrid environments, including platforms such as Microsoft Azure, Microsoft 365, AWS, or Oracle OCI.
• Providing systems and infrastructure support, including server installation, upgrades, patching, routine maintenance, and basic network cabling.
• Using scripting and automation to support system administration tasks.
• Supporting Active Directory environments, including user and group management, file shares, permissions, and Group Policy.
• Supporting virtualized environments, including virtual machines (VMs) and virtual desktop infrastructure (VDI).
• Supporting storage systems, including Storage Area Networks (SAN), including capacity monitoring and data protection.
• Monitoring system performance, troubleshooting, and optimization.
• Network and systems architecture, including layout, segmentation, and system interdependencies.
• Network cabling, troubleshooting, and resolving issues.
• Effectively working with diverse populations, communicating respectfully, and productively.

Operations (including security, performance, problem resolution, & budgets):

• Maintains multiple servers, databases and application software across multiple systems.
• Performs installation and patching of servers, databases and application software for production and development environments.
• Specifies requirements for infrastructure components (virtual servers, vMemory, vCPU, storage, networking, databases, applications) to ensure performance, reliability, backup, and recovery (as defined for each system).
• Analyzes and resolves complex technical issues.
• Works with vendors to resolve problems.
• Provides vendors with enhancement requests.
• Creates scripted procedures and/or programming to automate support functions.
• Maintains security and staff access to servers, databases and/or software applications.
• Monitors performance, availability, reliability, and capacity of systems to meet defined Service Level Agreements (SLAs).
• Systems Administrator - configures, administers and maintains network servers providing file, print, application, web, and network services (DHCP, DCs, PXE, SAN, NAS, etc.).
• Systems Administrator - configures, administers and maintains host servers for virtual servers and assigns appropriate resources, vCPU, vMemory, vNetwork, vStorage, etc.
• Database Administrator - configures, administers and maintains databases, the DBMS and database servers providing database functions to application and web services.
• Database Administrator - configures, administers and maintains virtual database servers and assigns appropriate resources, vCPU, vMemory, vNetwork, vStorage, etc.
• Tracks and migrates Los Rios customizations and provides change management to the ERM.
• Works as a liaison between the business analysts and technical support to coordinate creation of and/or refreshes of test instances of the ERM.
• Ability to design, code and test scripts for the management of applications, servers and databases.
• Creates timelines and documentation as needed.
• Troubleshoots problems and consults with users for system needs, design, and operation. Provides assistance and direction to other Information Technology personnel.
• Maintains working knowledge of current industry information, vendor direction, new products, and technical architectures/approaches.

• Participates in projects and provides task definitions and time estimates within assigned role.
• Performs project management for server, database and application software patch cycles and medium-sized projects.
• Manages on-going priorities, schedules, and task completions.

• Attends vendor training (off-site or web-based).
• Communicates with other Information Technology technical staff.
• Assists and provides coverage for other technical personnel in similar roles.
• Maintains knowledge and provides advice in the business areas supported.

• Maintains working knowledge of current industry information, vendor direction, new products, and technical architectures/approaches related to department, College, and/or District needs.
• Researches vendor sites for technical information/updates, new product updates, and future trends within assigned area of responsibility.
• Participates in long-range Information Technology planning and budgeting within assigned area.
• Implements system architectures (server, database and software), policies, and procedures consistent with established plans.
• Performs related duties as required.

Before You Apply:

Follow the steps below to ensure your application is complete and ready for review. Applicants not following the guidelines below may be disqualified. Do not submit additional materials not requested or you may be disqualified.

Required Application Documents:

Applicants must submit the following

1. Los Rios Community College District Application
2. Letter of Interest
3. Resume

Additional Instructions:

• Only information listed on the application and transcripts (if requested) will be used to verify Minimum Qualifications.
• Applications stating "see resume" will be disqualified.
• Applications missing any required documentation will be disqualified.