New

University Program Specialist - Journey

East Carolina University

$36,381 - $73,150

United States, North Carolina, Greenville

Feb 25, 2026

Position Details

Position Information

Job Title	University Program Specialist - Journey
Position Number	002692
Vacancy Open to	All Candidates
Time-Limited	No
Department Homepage	https://cro.ecu.edu/
Advertising Department	STUDENT SERVICES OPERATIONS
Division	Student Affairs
Classification Title	10301 University Program Specialist
Competency Level	2 - Journey
Working Title	University Program Specialist - Journey
Number of Vacancies	1
Full Time Equivalent (FTE)	1.0
Full Time or Part Time	Full Time
Recruitment Range	$36,381 - $73,150
Anticipated Hiring Range	$59,310 - $61,635
Salary Grade Equivalency	NC12
Work Schedule	Monday - Friday
Work Hours	8:00am-5:00pm, with some nights and weekends
Position Location (City)	Greenville
Job Category	Staff - Professional
Organizational Unit Overview	The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.
Job Duties	The Assistant Director for Conference and Event Planning will be one of the front-line customer service positions for all reservations in Main Campus Student Center, Wright Auditorium, and other University facilities where conferences and events are scheduled through the Central Reservations Office. This position will work with different constituents on campus to secure and locate meeting facilities for users, including students. This professional will be many peoples first impression of the University and the services that we provide here on campus. This person may also work with the local community on events that may occur on campus. This position is a key component of providing revenue for the department as well as finding appropriate meeting space for groups. This position will be a first impression of the University and the services provided on campus. This position will also work with the local community on events that may occur on campus. The Assistant Director position will assist in bringing conferences and events to the region. This position will provide a point of contact for individuals/groups wishing to secure space which will increase the different events that are held in the region, aid in the economic growth to local business, and increase the visibility of East Carolina University. This position will also work with other professionals on campus to help maintain a consistent Standard Operating Procedures for facilities usage and rentals. This would also apply to student, faculty, staff, and the outside community. This position will develop a strong tie-in with academic degree programs on campus such as Hospitality Management, where internships and practicums would be established for the students in these majors. Provide campus-wide reservations for campus departments, faculty, and staff. This includes initial consultation meetings, scheduling in reservation system, coordinate all additional services (i.e. security, catering, permits, etc...), create diagram with event planning software, attendance at scheduled event, and follow up with clients and providers for assessment purposes after event. Provide backup support for student organization events as needed. Schedules meetings with various event organizers at least two weeks prior to event dates to address event agendas and resource coverage. Provide end to end reservation support, adherence to policy, procedures, and standards of operation as outlined by the university. Communicate effectively and efficiently with CRO professional staff and students to ensure quality customer service for all events, not just the events the Assistant Director works on specifically. Create positive relationships with campus resource partners (Police, Parking, Grounds, EH&S, etc.) to ensure appropriate resources are available and sufficient for events. Resolve any problems that may arise so that all groups can have a successful event. Support the Director in the execution of the department's goals and objectives as planned and presented by the Director. Design and instruct event planning seminars for students, faculty, and staff on ECU's campus. Represent the Central Reservations Office on planning teams for campus events such as: Family Weekend, Orientation, and ad hoc committees as assigned. Manage the daily operations of the Central Reservations Office at the discretion of leadership. Other duties as assigned including, but not limited to, representing the department and/or university at professional conferences and workshops, serving on division or campus committees.
Minimum Education/Experience	Bachelor's degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License or Certification required by statute or regulation	None
Preferred Experience, Skills, Training/Education	None
License or Certification required by the Department	None
Special Instructions to Applicant	Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities. Applicants must be currently authorized to work in the United States on a full-time basis.
Job Open Date	02/25/2026
Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed.	03/06/2026
Open Until Filled	No
Quick Link for Direct Access to Posting	https://ecu.peopleadmin.com/postings/91849
Alternate option	If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.
Nondiscrimination Statement	East Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability. Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act ( ADAAA) should contact the ADA Coordinator at (252) 737-1018 (Voice/ TTY) or ADA-Coordinator@ecu.edu.
Eligibility for Employment	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.
Department for People Operations, Success, and Opportunity	If you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) 328-9847 or toll free at 1-866-489-1740 or send an email to employment@ecu.edu. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.