Manager-Network Records

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who leverage cutting-edge fiber internet technology to strengthen communities. We are dedicated to excellence, which drives us to succeed together, creating a better world through meaningful connections. Ready to make an impact?

The Manager - Network Records leads the team responsible for the management of essential outside plant (OSP) network records and processes received from our construction contractor partners. As a leader of this team, you ensure the geographic information system (GIS) records for existing and newly constructed outside plant network are documented and adhere to TDS standards. This position will develop and maintain processes to ensure our GIS associates can efficiently capture the OSP network assets, geographic properties and logical representations of cabling, splicing and rural utilities service (RUS) units installed by our contractor partners.

This position will manage internal and contingent associates to execute redline GIS contractor updates, audit and align existing network records to meet current standards, and participate in GIS system enhancement initiatives. You will work closely with engineering, construction and IT record peers to evolve the redline process to shorten the duration between construction and final records complete. You will focus on delivering GIS records to enable fiber services to meet service address budget.

The position requires a combination of GIS and construction knowledge, excellent analytical skills as well as expert knowledge of GIS systems. Ability to work with and build relationships with all levels of employees in the company.

This position has the ability to work remotely in any of the 40+ States in which TDS Telecom operates.

Ensure timely execution of newly constructed OSP plant redlines into GIS system.
• Participate in establishing system requirements and enhancements to gain efficiencies in passive optical network (PON) test sheet workflow.
• Work to evolve the OSP construction contractor GIS redline processes to include new tools and methods.
• Lead initiatives to analyze and adhere existing network GIS records to current standards when related to construction initiatives.
• Handles escalated redline issues from Network Service's construction and contractor resources to determine root cause related to underlying processes, training deficiencies or system issues.
• Provides overall direction and leadership for all GIS construction redline requirements consistent with the needs of the business. This includes development and improvement of outside plant process, procedures, tools, datasets, and records related to the use of GIS by our construction contractor partners.
• Works closely with GIS peers to coordinate and provide GIS training for construction contractor partners external to TDS.

Required Qualifications

• Bachelor's Degree (or higher) -OR- 4+ years professional work experience.
• 8+ years' work experience in the telecommunications, data networking, or related field.

Other Qualifications

• Strong, proven analytical skills.
• Ability to work in fast-paced environment with limited guidance and minimal supervision.
• Proficiency in personal computer applications, with advanced-to-expert knowledge of MS Excel and a strong comprehension of Power Point and Word functionalities.
• Ability to multitask and work well under pressure, maintain a strong attention to detail, and meet or exceed expectations within tight deadlines.
• Strong enviornmental systems research institue (ESRI) skills including tool customization, troubleshooting, map creation, symbology edits, along with bulk update attributes.
• Proven written and oral communication, organization, and problem-solving skills.
• Proven process improvement and documentation of step-by-step processes skills.
• Excellent analytical skills and knowledge of tools like Tableau, Power BI, Alteryx.
• Organized, self-motivated, detail orientated, analytical, able to work with minimal supervision.
• A team player who can work through challenges.

Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what's listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today!

Benefits

We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority!

Associates scheduled to work 20 or more hours per week have access to:

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Life Insurance
• 401(k) Plan
• Generous Vacation & Paid Sick Leave
• Seven Paid National Holidays & One Floating Holiday
• Paid Parental Leave (6 weeks after 12 months of employment)
• Adoption & Surrogacy Assistance
• Employee Assistance & Wellness Programs

Associates working 30 or more hours per week additionally have access to:

• Short-Term & Long-Term Disability
• TDS Service Discounts
• Education Assistance
• Paid Volunteer Time

In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here.

Who is TDS Telecom?

TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more!

At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Pay Transparency

The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards.