Credit & Collections Specialist

Civil & Environmental Consultants, Inc. (CEC) is seeking a Credit and Collections Specialist in our Pittsburgh, PA office, to manage accounts receivable portfolio, support collections, and help improve our internal processes. You'll work directly with clients to collect past-due invoices, review aging reports, conduct credit assessments, and document communications. A key part of this role is identifying and implementing process improvements to streamline collections workflows and enhance reporting.

At CEC, our employees enjoy a flexible/hybrid work schedule. Our comprehensive benefits package includes bonus recognition, based on performance, as well as participation in our employee stock ownership program. Additionally, we conduct mid-year and end-of-year performance reviews and provide goal-setting opportunities.

What You'll Do:

Collect past-due invoices via calls and emails, documenting all internal and external communications
• Review and manage Accounts Receivable aging reports
• Conduct credit assessments, set up clients, and provide summaries to management
• Assist with cash applications, dispute research, and resolution
• Participate in weekly meetings with upper management to discuss outstanding balances within the portfolio and collaborate on resolving issues
• Participate in process improvement initiatives to optimize collections and reporting
• Collaborate with accounting and management teams on ad hoc projects

• Associate's degree in accounting or related field (or relevant experience)
• 4+ years of experience in credit and collections, or related accounting roles
• Strong communication, negotiation, decision-making, and analytical skills
• Detail-oriented, flexible, and able to work independently or as part of a team
• Proficiency in MS Office Suite; Deltek experience is a plus
• Willingness to work overtime if needed (compensated)
• Interest or experience in process improvement

We have experts! CEC is consistently ranked as a Top 500 Design Firm and Top 200 Environmental Firm by Engineering News-Record. We are looking for people who enjoy using their education and experience to solve difficult technical problems and work on interesting projects. You can accomplish this while working with a team of professionals who are equally motivated to provide high levels of service to our clients and to teach you along the way.

We have support! We have a variety of Employee Resource Groups, including CEC Community - focused on giving back to the communities in which we work; CEC Ignite - focused on helping professionals early in their careers to develop their pathway; CEC iDEA - focused on inclusion, diversity, equality, and acceptance; and CEC Women - focused on creating internal and external opportunities for women to network and leverage professional experience!

We care about our people! People and Culture are two of the five elements of our strategic plan. When you care about your people, they will want to grow a career with you - that is our goal. CEC offers you a small-firm work environment with large-firm opportunities. Not only will we help you develop professionally, but we will also provide an opportunity to become an owner of the firm and share in its success.

CEC offers a matching 401(k); profit sharing; a performance bonus; company stock; medical, dental, and vision insurance; short and long-term disability; tuition assistance; professional development; and work-life balance.

CEC is an equal opportunity employer. We do not discriminate in recruiting, hiring or promotion based on race, color, religion, sex, national origin, age, disability, protected veteran status or any other basis or characteristic prohibited by applicable federal, state, or local law.

THIRD PARTY RECRUITERS

If CEC has not expressly requested recruiting services or contractually engaged with you for recruiting services on a specific position, any resumes or candidate profiles sent to CEC shall be considered unsolicited. Therefore, any such submissions will be considered property of CEC, with no associated fees due to your firm.