Customer Service Representative

Now hiring Customer Service Representative

Geneseo, NY

Pay Rate: $17.20 - $17.75 per hour (Bonus opportunities available)

Shift: Day Shift | Monday-Friday (In office)

*Must work one evening (until 9 PM) per week.

This Job's for the Talker, the Helper, the Keyboard Ninja

Got people skills? Join us as a Customer Service Representative and deliver the kind of customer service that makes every call count

What's in It for You?

• Health + Welfare stipend adds an additional $4.23-$4.93/hour
• Benefits start Day 1 - Medical, Dental, Vision and more!
• Direct hire opportunity

The Skills You Need:

• Diploma or GED required; extra education gets you noticed.
• Excellent communicator who thrives on persuasion and problem-solving.
• Comfortable juggling multiple systems while keeping customers engaged.
• Hungry to learn, hit targets, and grow your career.
• Strong communication, typing, and organizational skills
• Familiarity with standard office systems and procedures
• Ability to report to work, in-office, in Geneseo, NY

Your Service Superpowers:

• Do inbound and outbound calls and assist customers with questions and issues
• Discuss payment options and negotiate arrangements
• Handle emails with a helpful, can-do attitude
• Troubleshoot problems and find fast, friendly solutions
• Document all customer interactions clearly and accurately in the system
• Follow call scripts and document interactions
• Represent the company with professionalism and positivity-every time

"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." -Staffmark, Customer Service Rep

Your voice is your superpower. Put it to work - Apply today.

Join a Team That Works for You

At Staffmark, we're more than just a staffing company-we're your career partner. As part of RGF Staffing and Recruit Group, anHR powerhouse behind big names like Indeed and Glassdoor, we've got the muscle and the know-how to get you where you want to go.

With more than half a century of experience and a track record of putting hundreds of thousands of people to work every year, we've got your back. Whether you're looking to level up, switch gears, or just get to work fast, we make it happen.

Join us and experience the advantage of working with a trusted name in recruiting-because your success is our success.

After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. Allapplicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.