Traumatic Brain Injury Coordinator

Volunteers of America-Greater New York (VOA-Greater New York) is a leading anti-poverty organization serving neighbors in need across New York City, Northern New Jersey, and Westchester. Through 70+ programs, we support over 35,000 adults and children each year, including individuals experiencing homelessness, survivors of domestic violence, youth aging out of foster care, veterans, seniors, and children with developmental delays.

Our staff are at the heart of this work, creating meaningful change every day. If you're passionate about making a difference and joining a mission-driven team, we invite you to explore this opportunity.

We are currently seeking qualified candidates for the following position:

Position: Traumatic Brain Injury (TBI) Coordinator

The Traumatic Brain Injury (TBI) Coordinator is responsible for designing, implementing, and coordinating trauma-informed, brain-injury-responsive services across all VOA-GNY Domestic Violence and Human Trafficking programs. This role ensures that survivors with suspected or confirmed traumatic or acquired brain injuries receive accessible, culturally responsive, and disability-affirming support. The TBI Coordinator conducts specialized screenings, collaborates with internal and external partners, trains staff, and guides individualized service planning to promote safety, stabilization, and long-term independence. The role adheres to all requirements set by VOA-GNY and funding sources regulations.

Victory I is a facility that provides comprehensive services and safe, anonymous housing for individuals and their children experiencing domestic violence. To learn more about the program, copy and paste this link into a browser https://www.voa-gny.org/dv

Minimum Qualifications:

• Bachelor's degree in Social Work, Rehabilitation Counseling, Psychology, Public Health, Mental Health, Human Services, or related field (Master's preferred).
• Minimum 2-3 years of direct experience working with individuals with traumatic or acquired brain injury, neurological disorders, or cognitive impairments.
• Demonstrated experience working with survivors of Domestic Violence and/or Human Trafficking preferred.
• Knowledge of NYS disability, rehabilitation, and victim-services regulations, including OVS standards. Strong assessment, collaboration, training, and case consultation skills. Excellent communication, organization, and analytical abilities.
• Ability to work independently and within a multidisciplinary team. Bilingual English/Spanish a plus.

Traumatic Brain Injury (TBI) Coordinator Principal Responsibilities:

1. Conduct evidence-based TBI/ABI screenings for DV/HT survivors across VOA-GNY programs.
2. Complete functional assessments related to cognitive, behavioral, and safety impacts.
3. Develop individualized accommodation plans aligned with funder requirements.
4. Coordinate referrals to neurological, rehabilitation, behavioral health, and victim-service providers.
5. Collaborate with case managers, clinicians, housing specialists, and victim advocates.
6. Provide consultation on accommodations, cognitive challenges, and OVS-eligible supports. Track screening outcomes, referrals, and accommodations.
7. Ensure safety planning integrates TBI-specific considerations.
8. Design and deliver staff training on TBI basics, screening tools, accommodations, and funder standards. Develop resource directories and educational materials for survivors.
9. Provide coaching and technical assistance on trauma- and disability-responsive engagement.
10. Maintain documentation aligned with VOA-GNY, funders, and NYS regulations.
11. Assist with reports for leadership, funder, and audits. Participate in audits and readiness activities.
12. Serve as liaison to hospitals, specialists, victim-service partners. Monitor emerging best practices from funders, and TBI associations.
13. Identify service gaps and recommend improvements based on data and feedback.

We are committed to offering our employees an exceptional comprehensive benefits package that supports their health, well-being, and personal growth. Full-time employees enjoy:

• Medical, Dental, & Vision Coverage
• Prescription Coverage
• Life Insurance
• Retirement Plan
• Tuition Reimbursement
• Paid Time Off, including a Paid Birthday Holiday

And much more!

To learn more about our staff, culture and much more, copy and paste our website link into a browser: https://www.voa-gny.org/our-staff-and-culture/

VOA-Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!