Business Operations Lead - Sales Operations

Position Overview

The Business Operations Lead for Sales Operations & Enablement will play a critical role in ensuring the organization operates with clarity, alignment, and disciplined execution. This role anchors the business planning and operational rhythms of the Sales Ops & Enablement team-driving budget and workforce planning, operational governance, prioritization frameworks, organizational effectiveness, and performance tracking.

You will partner closely with HR, Finance, and leaders across Sales Operations & Enablement to create structure, establish operating mechanisms, and ensure the organization remains focused on the highestimpact priorities. You will help define goals, measure outcomes, and enable the team to execute with consistency and scale.

This position is ideal for someone who is energized by strategic operational work, crossfunctional coordination, and building systems that help an organization run effectively at scale.

This role ensures that the Sales Operations & Enablement organization runs as a coordinated, aligned, and highperforming system. By driving planning, operational discipline, and structured execution, the Business Operations Lead enables the team to focus on the work that accelerates impact and strengthens organizational effectiveness.

Key Responsibilities

• Lead the operating rhythm for the Sales Ops & Enablement organization, including planning cycles, leadership reviews, performance tracking, and operational governance.
• Maintain organizational priorities and ensure alignment, transparency, and accountability across programs and workstreams.
• Drive goalsetting, OKR development, milestone planning, and KPI measurement for the organization.
• Identify operational gaps and opportunities; design and implement process improvements that enhance effectiveness and scalability.

• Partner with Finance and HR to coordinate annual and ongoing budget cycles, forecasting, headcount planning, and workforce strategy.
• Develop models, analyses, and frameworks to support resource planning, investment tradeoffs, and organizational decisionmaking.
• Provide leaders with timely insights that clarify capacity, spending, and resource needs.

• Partner with HR to support employee engagement strategies, organizational health assessments, and team development initiatives.
• Lead planning and execution for organizational activities such as offsites, planning workshops, and leadership sessions.
• Foster a culture of alignment, focus, and operational excellence.

• Develop and maintain scorecards, dashboards, and reporting mechanisms that track organizational performance and progress against key priorities.

• Conduct operational and organizational analyses to highlight risks, opportunities, and focus areas.
• Enable datadriven decision-making through structured insights and performance reporting.

• Serve as a strategic operational partner to HR, Finance, and adjacent GTM Ops functions.
• Ensure alignment with corporate planning cycles, financial processes, talent programs, and enterprise operating mechanisms.
• Collaborate with the Communications Lead to ensure coordination on timing and alignment for key organizational moments-without owning communications directly.

• Translate organizational strategy into operational plans, workstreams, and scalable processes.
• Support rollout and adoption of new programs, systems, and operating practices across the organization.
• Lead change enablement activities that improve readiness, efficiency, and organizational performance.

Qualifications

• 8-12+ years' experience in business operations, organizational operations, program management, or strategic planning roles.
• Experience partnering with HR and Finance on planning, budgeting, workforce strategy, and operational processes.
• Strong capability in building operational rhythms, planning frameworks, and performance tracking systems.
• Excellent analytical skills and comfort with building structured models, KPIs, and decision-support frameworks.
• Strong stakeholder management skills and executive-level presence.
• Proven ability to bring clarity, structure, and rigor to complex or ambiguous environments.

• Experience within Sales Operations, Sales Enablement, or GTM Operations organizations.
• Experience with OKRs, enterprise planning cycles, or business management frameworks.
• Background in SaaS, Technology, or Strategy/Operations functions.

About Adobe

Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.

Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We're on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.

Let's Adobe together

At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.

Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call +1 408-536-3015.

AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.

At Adobe, we empower employees to innovate with AI - and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it's restricted during live interviews. See how we think about AI in the hiring experience.

Expected Pay Range:

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.