Director, AI Product Marketing

*This role requires 3-4 days in office at our Belmont, CA location*

Say hello to opportunities.

If you're looking to be part of what's next in communication, you're in the right place.

At RingCentral, we believe the best customer experiences happen when humans and AI work together. Our agentic voice AI portfolio-AIR, AVA, and ACE-brings together automation, assistance, and insights across the entire conversation lifecycle. The result? More seamless, intelligent experiences for businesses everywhere.

With $2.5B+ in ARR and $250M invested in R&D annually, we're building the future of AI-powered business communications.

This is where you and your skills come in. We're currently looking for: a Director of AI Product Marketing. As the Director of AI Product Marketing, you will report to the VP of Product Marketing and own AI go-to-market strategy across RingCentral's portfolio. This is a high-visibility, high-impact leadership role responsible for shaping how our AI products are positioned, launched, adopted, and monetized globally. You will operate at the intersection of Product, Sales, and Marketing leadership, partnering closely with executives across those segments, to define strategy and drive execution. This role combines strategic thinking, deep AI domain expertise, and a relentless focus on driving measurable business outcomes.

To succeed in this role you must have:

• 7-12+ years of product marketing, product, or GTM experience in SaaS, with significant exposure to AI/ML-driven products.

• Proven track record of owning and scaling GTM strategy for complex, technical products.

• Experience driving measurable business outcomes (pipeline, revenue, adoption).

• Strong understanding of AI technologies, market dynamics, and enterprise buying behavior.

• Experience working cross-functionally with Product, Sales, and executive leadership.

• Expertise in AI positioning, messaging, and category development.

• Strong analytical mindset with experience using data to drive decisions and measure success.

• Exceptional storytelling and communication skills across technical and executive audiences.

• Ability to operate in a fast-paced, matrixed environment with high ambiguity.

• Strong executive presence and stakeholder management.

• Previous Director-level experience in Product Marketing at a public company or high-growth startup.

• Experience in conversational AI, natural language processing (NLP), or machine learning implementations.

• MBA or equivalent experience.

Job Responsibilities:

• Define differentiated positioning, messaging, and narrative for RingCentral's Agentic AI portfolio (AIR, AVA, ACE).

• Establish target verticals, personas, and use cases across SMB, mid-market, and enterprise.

• Shape category creation and thought leadership in Agentic Voice AI.

• Own end-to-end GTM strategy for AI products-from launch through adoption and expansion.

• Lead cross-functional GTM execution across Product, Sales, Marketing, and Partners.

• Build and scale repeatable launch and growth playbooks for AI offerings.

• Drive AI pipeline contribution, revenue growth, and product adoption.

• Partner with Sales leadership to accelerate deal cycles and improve win rates for AI solutions.

• Define and track success metrics including pipeline, conversion, adoption, and expansion.

• Equip Sales, partners, and channels with compelling narratives, tools, and enablement programs.

• Translate complex AI capabilities into clear business value for technical and non-technical buyers.

• Support strategic deals and executive-level customer engagements.

• Lead and grow a high-performing AI product marketing team.

• Define team structure, hiring plans, and development pathways.

• Foster a culture of accountability, innovation, and execution excellence.

What Success Looks Like (First 12-18 Months)

• Launch & scale multiple AI GTM motions with measurable pipeline and revenue impact.

• Establish RingCentral as a recognized leader in Agentic Voice AI category positioning.

• Improve AI product adoption and attach rates across the customer base.

• Deliver best-in-class sales enablement that increases win rates and deal velocity.

• Lead and mentor an AI PMM team.

What we offer (varies between Intern, FTE & Temp-FTE):

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by BuiltIn, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success.

About RingCentral

RingCentral is a global leader in agentic voice AI-powered business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. As the communications layer connecting businesses and customers, RingCentral is the front door of business communication and is in the advantageous position to apply AI at every phase of the conversation journey - before, during, and after each interaction. Our agentic AI portfolio includes autonomous voice-first AI agents that automate calls, assist in the moment, and analyze every interaction - enabling businesses to work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in California, the compensation range for this position is between $200,000 and $215,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

This role has an application deadline of May 31st. Please apply prior to the deadline to be considered for the role.

#LI-JW1