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D4C Dental Brands is currently looking for a Field Services Engineer-Implementation.
100% Travel Required
Position Summary
The Field Services Engineer - Implementation is responsible for the on-site deployment, installation, configuration, and support of hardware and software solutions across customer locations. This role requires strong technical expertise, excellent problem-solving abilities, and the flexibility to travel extensively. The ideal candidate is proactive, highly organized, and capable of working independently while delivering a high level of customer service.
Key Responsibilities
Install, configure, and deploy computer hardware including desktops, laptops, telephony systems, and networking equipment
Execute software and hardware implementations, upgrades, and migrations in accordance with project requirements
Troubleshoot and resolve issues in Windows-based environments, common business applications, and basic networking infrastructure
Provide on-site technical support during and after implementations to ensure system stability and customer satisfaction
Collaborate with internal teams and project stakeholders to support implementation timelines and deliverables
Document installations, configurations, issues, and resolutions accurately and thoroughly
Manage multiple tasks and projects simultaneously while meeting deadlines in fast-paced environments
Communicate technical information clearly to both technical and non-technical users
Travel extensively to customer sites as required to support implementations and deployments
Required Qualifications
Strong knowledge of computer hardware including desktops, laptops, telephony, and networking equipment
Solid understanding of software and hardware deployment processes
Proven troubleshooting experience in Windows environments, business applications, and networking fundamentals
Valid driver's license and ability to travel up to 100%
Strong problem-solving and time management skills with a proactive approach
Excellent verbal and written communication skills, including documentation and presentations
Ability to work independently, efficiently, and with minimal supervision
General knowledge of Project Management concepts and familiarity with common PM tools
Preferred Skills
Prior experience in field services, implementation, or technical deployment roles
Customer-facing technical support experience
Experience working in project-based environments with tight timelines
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D4C Dental
Jan 12, 2026