Marketing Coordinator

The Marketing Coordinator supports the execution of marketing initiatives across the organization by managing projects, coordinating vendors, and providing operational, analytical, and administrative support to the Marketing Department. This role works closely with internal teams and external partners to ensure marketing programs are delivered on time, within budget, and aligned with brand standards. The Marketing Coordinator also supports research, events, internal communications, and digital content while assisting Marketing leadership with day-to-day activities and special projects.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Manage assigned marketing projects from initiation through completion, ensuring timelines, budgets, and strategic objectives are met.
• Assist with budget tracking, invoice processing, accrual projections, and vendor pre-billing in coordination with Finance and Accounts Payable.
• Serve as a key liaison with external vendors for signage, print, promotional items, merchandise, fulfillment, and event materials.
• Conduct preliminary marketing research, competitive analysis, and market monitoring; report on competitor products and promotions as they arise.
• Support customer, prospect, and employee survey programs.
• Support brand consistency across all marketing channels and materials.
• Assist with drafting presentations and internal communications.
• Contribute to the management and maintenance of the bank's intranet site, including writing, updating, and organizing content.
• Contribute to the planning and coordination of bank events, including internal, customer-facing, and community events.
• Represent the bank in the community and assist with outreach and engagement initiatives.
• Provide administrative support to the Marketing Department, including documentation, scheduling, and coordination.
• Assist the SVP of Marketing with research projects and day-to-day marketing activities.
• Perform additional duties as assigned or required.
• The position can be based out of either our Wellesley, MA or Portsmouth, NH location.

JOB REQUIREMENTS

• Ability to perform job functions independently or with limited supervision and work effectively either on own or as part of a team
• Driven to expand marketing knowledge and related skillsets
• Understanding of marketing, branding, and sales strategies
• Excellent listening, verbal, written, and presentation communication skills
• Strong project management and organizational skills
• Solid writing skills. Graphic design skills a plus
• Capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the Bank and demonstrate highest levels of customer service and discretion when dealing with the public
• Ability to perform responsibilities with composure under the stress of deadlines/requirements for extreme accuracy and quality and/or fast pace
• Ability to effectively handle multiple, simultaneous, and changing priorities
• Capable of exercising highest level of discretion on both internal and external confidential matters
• Ability to focus on detail and verify accuracy of numbers and text
• Project a professional image to maintain credibility with customers and team members
• Strong working knowledge of MS Office products, especially powerpoint and Excel. Experience with Adobe Creative Suite
• Must comply with all Bank policies and procedures, and all applicable laws and regulations
• Ability to adhere to Needham Bank's Core Values including Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn and Do the Right Thing

EDUCATION & EXPERIENCE

• Bachelor's degree or 2+ years' concentration in marketing, communications, business or related experience
• High level of proficiency in Internet marketing concepts & practices, including the ability to conceptualize user navigation/flow through new online services
• Must possess knowledge of analytics and user experience, website development and management, and direct mail required
• Experience with design/creative software

WORKING CONDITIONS/PHYSICAL DEMANDS

• Normal business office environment
• Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary
• Must be able to work extended hours whenever required or requested by management
• Must be capable of regular, reliable and timely attendance

Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.

PAY RANGE: $25.73 - $33.45 - hourly

The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.

At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.

Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.