Corrigo Program Administrator

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Corrigo Program Administrator

This position is responsible to provide operational and technical guidance to accounts. This includes supporting the AMR Operations Enablement team and accounts in the execution of Corrigo to the Americas accounts, specifically alignment of operational processes, platform initiatives, product enhancements, and managing the implementation of the required changes.

Additionally, this position is responsible for time sensitive or regional specific account(s) Systems Administration of a Computerized Maintenance Management System (CMMS), facility service request (FSR) system, and account-level reporting. General duties include system configuration, records maintenance for system users, companies, properties, assets, work order scheduling, system/data integrity and auditing of smaller accounts

What this job involves

• Understanding of the savings opportunities per account by defining a project plan for improvement on account by account basis utilizing quantitative results and interviewing the account.
• Keep abreast of technologies that will enhance productivity, evaluate them and recommend adoption of those that are suitable for JLL IFM
• The designated Corrigo Systems Administrator is responsible for overall integrity of the Corrigo system and assuming responsibility for supporting the account team, overseeing proper system use and configuration to meet internal and client objectives.
• Manage the JLL Corrigo work order process and systems and associated data platform, as it specifically relates to performance management/reporting and maximizing Corrigo capability.
• Manage operations to mitigate operational risk.
• Serve as the single point of contact to the account team for all CMMS systems related questions, support issues, and requirements.
• Responsible for production of monthly, quarterly, annual and ad-hoc account reporting. Reports include work order activity, scheduled maintenance, service level compliance, labor reporting, project reporting, incident reporting and training.
• Responsible for system and user process documentation; developing new documentation as required and updates to existing documentation.
• Explore options to satisfy new business needs within the capabilities of existing systems; configure, document and deploy solutions.
• Support the account team users with general questions and other systems support requests.
• Requesting User IDs and passwords for new users via OVID Process
• Request system changes via Corrigo Data Governance Process
• Provide new user training, advanced user training and new feature training to the account and client staff as required.
• Configuration of system notification messages, print formats, and other inbound/outbound communication mechanisms.
• Develop and deploy inspection forms supporting the building engineering team.

Required Skills:

• Minimum 5 years' experience managing CMMS/ work order applications, Performance Management, Data and Analytics
• Demonstrated process orientation and data driven skill sets
• Expert technology and systems, highly proficient in Google Workspace (Docs, Slides, Sheets)
• Ability to work in a fast-paced heavy workload environment
• Superior customer service skills and orientation
• Ability to plan and manage work under time constraints
• Strong organizational skills and collaborative style needed.
• Strong organizational skills, detailed oriented, and process-driven, with an orientation toward continuous process improvement

Desired Skills:

• Undergraduate degree

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you'repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.