New

Housing Safety Ambassador Supervisor

University of California - Los Angeles (UCLA)
USD $60,900.00/Yr. - USD $117,700.00/Yr.
United States, California, Los Angeles
Dec 20, 2025
Department Summary At UCLA Housing & Hospitality Services (H&HS), you become part of UCLA's tradition of excellence by providing quality housing, dining, and hospitality services to student-residents, faculty, staff, and campus visitors. We believe there's more to a job than simply being employed. In addition to competitive salaries and comprehensive benefits and retirement plans, H&HS team members enjoy significant opportunities for professional and personal growth in a supportive work environment. No matter what your role, you will join more than 2,600+ H&HS team members who understand that our motto Hospitality First! means that a warm, gracious attitude makes a difference in the lives of the people we serve. AMAZING BENEFITS Starting Day One! Position Summary The Security Supervisor will provide leadership on a daily basis to the career Housing Safety Ambassador team, which provides safety/security patrols and services for Housing & Hospitality owned residential properties. This position is responsible for the supervision of a 24/7 safety/security operations, including approximately 20-25 full-time direct reports. Primary responsibilities include achieving the short- and long-term goals of the department, ensuring compliance with protocols, policies, and procedures, managing the performance of duties and tasks, monitoring base station/security desk operations, running daily deployment meetings, facilitating critical communications to the staff and management, helping to manage and control department costs, providing training and proactive monitoring and reinforcement, ensuring proper staffing coverage, and responding to incidents and public inquiries, Employment is contingent upon satisfactory completion of a background check. Salary & Compensation UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits. Qualifications* 3-5 years experience in security operations (Required) 1 year direct experience leading or supervising teams (Required) Demonstrated ability to supervise safety/security staff in a comparable fast-paced security operation, including training, managing and evaluating performance, and conducting progressive discipline. (Required) Demonstrated working knowledge and application of established security best practices and the operational needs of the department, including security organizational structures and protocols. (Required) Ability to prioritize daily operational responsibilities and tasks on a tight schedule and with conflicting deadlines, while maintaining the ability to respond quickly and appropriately to unexpected situations and emergencies. (Required) Working knowledge of operating and training staff on computer-based security systems, including access control and closed-circuit television systems. (Required) General knowledge of first aid, CPR, and AED. (Preferred) Strong judgment skills, decision-making abilities, and ethical standards regarding appropriate interactions with staff, reporting of incidents, maintaining documentation and files, and situational awareness and assessment. Strong interpersonal skills, including a demonstrated ability to maintain impartial, positive, courteous, and professional relationships with subordinate staff, residents, guests, public, and management. (Required) Excellent communication skills, including prompt and appropriate responses in urgent and unexpected, situations, timely reporting of conditions and incidents, following the appropriate chain of communication, and understanding the hierarchy and protocols for decision making. (Required) Strong written skills, including staff memos and announcements, basic business correspondence, training materials, policies and procedures, incident reports and documentation, performance evaluations, and disciplinary memos. (Preferred) Proficiency in general office, productivity, and computer systems, including Microsoft Office applications (i.e., Word, Excel, Outlook). (Required) Ability to physically stand and walk for extended periods of time. Ability to work a flexible schedule, including overnight, overtime and varying shifts, as required. (Required) Ability to complete a vehicle safety training course and be able to operate University vehicle as needed. (Required) Offer of employment contingent upon completion if satisfactory preemployment physical suitability examinations. (Required) Education, Licenses, Certifications & Personal Affiliations High School Diploma (Preferred) Bachelor's Degree in law enforcement, criminal justice, business management or related field (Preferred) Must possess, upon hire, and maintain a valid CA noncommercial Class C License in accordance with the California (CA) Department of Motor Vehicles. (Required) Special Conditions for Employment Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation. Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment. Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired. Driving Record: The position is subject to the California DMV "Pull Notice System" and continued employment is contingent upon proof of a satisfactory driving record. Schedule Hours vary based on operational needs Union/Policy Covered 99-Policy Covered Complete Position Description https://universityofcalifornia.marketpayjobs.com/ShowJob.aspx?EntityID=38&JDName=Security%20Supervisor%201%20(TBD_4534)