Product Manager, Agentforce for Supply Chain, App Gen

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Today, the global supply chain is plagued by manual, slow, and fragmented processes and data that force companies to rely heavily on email, spreadsheets and manual labor to manage complex, ever-shifting operational workflows. Agentforce for Supply Chain is reimagining the supply chain by empowering companies to collaborate and automate complex business processes on a single platform. We're looking for an outstanding Product Manager to drive the future of the Agentforce for Supply Chain platform, specifically focused on using AI to generate applications and business processes. This involves scoping & designing AI-powered features for business users, working closely with Engineering & Research to deliver cutting-edge AI features, defining experiments and evaluation strategies, and monitoring quality in production at scale. Previous work experience with AI is not required, but candidates should have a strong interest in AI and hands-on experience with LLM-based tools.

Responsibilities & Impact:

• Define and own product vision, strategy and roadmap for AI application generation on the Agentforce for Supply Chain platform.

• Collaborate with engineering & AI research teams to scope, prioritize and drive feature specifications.

• Drive end-to-end product lifecycle from concept to adoption, including requirements with prioritized features, corresponding justification, and success metrics.

• Engage with customers, stakeholders, and partners to deliver roadmap updates, get product feedback, and identify additional challenges and opportunities.

• Research and understand industry trends and competition in Generative AI.

• Represent Salesforce as a domain and product expert at customer interactions, industry and corporate events, and community sites and social media.

Required skills:

• 4+ years of Product Management experience.

• Data-driven mindset for defining metrics/experiments and using data to inform decision making.

• Deep intuition for the capabilities and limitations of LLMs and AI in general. This can be from hands on experience with AI-powered tools, previous work experience, or educational coursework.

• Good understanding of AI landscape and trends.

• Experience working in and delivering customer-facing products or services in an agile/lean environment.

• Outstanding written and oral communication skills, including experience presenting to executive leadership, participating in the sales cycle, and handling sensitive, critical issues.

Nice to have skills:

• A related technical degree required.

• Knowledge of Generative AI evaluation and testing approaches.

• Experience driving deep collaborations within the company and with external partners and customers.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.