New

IT Support Analyst

TEKsystems
$25.00 - $30.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Texas, Austin
Nov 27, 2025
IT Support Analyst (Contract) Location: Austin, TX 78729 Duration: 6 months (starting 12/15/2025) Pay Range: $25-$30/hr Workplace: On-site at client's Austin HQ (eventual hybrid opportunity) Pre-Employment Requirement: Must be willing to submit to background screening Overview: We're looking for an experienced IT Support Analyst to join a highly customer-focused team. You'll provide technical support for hardware, software, and A/V systems, ensuring smooth operations for a large internal user base in a fast-paced enterprise environment. What You'll Do: * Deliver exceptional first-contact support and resolve IT incidents within SLAs. * Support Windows and macOS laptops, Android/iOS devices, and general IT needs onsite and remotely. * Assist with new hire onboarding and workstation setup. * Provide hands-on and remote support for A/V systems, including conference rooms and live events. * Administer Microsoft 365, Teams, and Active Directory accounts; assist with Okta provisioning and SSO. * Support mobile device management (Intune, Jamf) and perform basic network/VPN troubleshooting. * Maintain IT asset inventory and ensure compliance with security policies. What We're Looking For: * 5-7 years of IT support experience in an enterprise or fast-paced environment. * Strong communication and customer service skills. * Experience with Windows and macOS environments. * Familiarity with Microsoft 365, Okta, and identity management systems. * Knowledge of MDM tools (Intune, Jamf) and basic networking. * Certifications like MTA, MCSA, Network+, or CCNA are a plus. Job Type & Location This is a Contract position based out of Austin, TX. Pay and Benefits The pay range for this position is $25.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Austin,TX. Application Deadline This position is anticipated to close on Dec 10, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.