Healthcare Technology Director (0668U) University Health Services #82788

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley.

Departmental Overview

Involves providing a variety of IT services for University Health Services and Recreation and Wellbeing (RecWell).

UHS provides comprehensive medical, mental health, health promotion, sports medicine, and insurance services to all Cal students as well as occupational health, worksite health promotion, and employee assistance services to all faculty and staff, with approximately 100,000 visits to the Tang Center (and other campus locations) per year.

RecWell provides UC Berkeley students, faculty, staff, and alumni, as well as the broader community, with a wide range of recreational activities. Programs and services range from group fitness, aquatics, adventure trips, drop-in fitness and recreation, intramural sports, sport clubs, personal training, and youth programs, and many other activities. RecWell is enhanced by its indoor and outdoor facilities, including three indoor locations, four pools, five tennis courts, and an outdoor adventure center at the Berkeley Marina. RecWell aspires to be at the forefront of collegiate recreation and campus well-being.

Application Review Date

The First Review Date for this job is: 12/10/2025. This job will remain open until filled.

Responsibilities

INFORMATION SYSTEMS OPERATIONS: Manage all aspects of department's computer systems and technical services including the design, development, installation, operation and maintenance of the complex UHS and RecWell technical environments. Directs staff in analyzing business practices and operations and developing systems. Manage evaluation and installation of all new and upgraded systems, installation and repair of systems. Manages through subordinate Supervisors and Technical Leads all technical services for UHS and RecWell. Acts as an advisor to staff members to meet schedules and/or assist with technical issues. Delegates work, monitors work and ensures objectives associated with timelines and deliverables are being achieved. Implements strategic operating policies and procedures when selecting methods, techniques, and evaluation criteria for obtaining results. Serves on applicable committees within UHS and across UCB.

RESOURCE MANAGEMENT: Makes recommendations and implements decisions on issues (operational and budget processes, staff FTE, finance, human resources and space planning) that have unit and department-wide impact. Monitors the daily operation of the expanded IT Unit, coordinates activities of the Unit with responsibility for results in terms of costs, methods, and employees. Recommends hiring of new employees, salary actions, terminations, and performance ratings. Provide direction and guidance to staff members within the latitude of established HR and campus policies. Provide staff development oversight - includes work on committees and assignments that enable the staff member to stretch and grow, along with formal and informal coaching and mentoring and regular training. Recommends changes to department/section policies and establishes procedures that affect immediate organization. Develops and administers schedules and performance requirements. Advises senior management on matters concerning several functional areas, department and/or customers. Negotiates contracts with vendors, monitors cost effectiveness, and recommends upgrading of appropriate systems. Coordinates with functional departments involved in system requirements, techniques, and controls. Oversees analysis and policy development for issues and processes.

PROJECT MANAGEMENT: Regularly leads a cooperative effort among members of cross-functional project teams. In conjunction with subordinate managers, manages the analysis of the needs of functional units and helps to establish priorities for feasibility studies and systems design and implementation to develop new and/or modify information processing systems. Through subordinate supervisors, Technical Leads, and Project Managers, establishes operational objectives and work plans, and delegates work and project assignments. Involved in developing long-range plans for all UHS and RecWell systems, communication networks, and business critical software applications (including complex electronic healthcare systems).Manage technical project planning efforts. Serves as a member of governance structure and represents UHS and UCB's interests with the hosting institution (UC Davis Health) for UHS' electronic health record.

NETWORK MANAGEMENT AND SUPPORT: Manages the installation, testing, and maintenance of local and wide area network infrastructure (spread across multiple on-campus and off-campus buildings and locations).Manage network and communication services focusing on design, installation, development, and support of the complex and highly secure UHS and RecWell network environments. Manage evaluation, installation, and repair of all new and upgraded communication systems (including firewalls, VPNs, web filters, network switches, voice/phone systems, etc.).

DATABASE MANAGEMENT: Manages and directs the integrated database management operations for the department. Manage database services and mission critical database applications in support of the complex UHS medical management system environment. Manage evaluation, installation, and repair of all new database systems and applications.

SYSTEMS DEVELOPMENT: Directs and manages information systems development and systems security functions for the Campus departments providing healthcare and clinical operations. Manage a complex and extended suite of systems, applications, and technical services including the Enterprise Practice Management system, Electronic Health Record system, Pharmacy system, Lab system and other mission critical medical management systems. Manage evaluation, installation, development, and repair of the complex UHS and RecWell systems.
SECURITY & OPERATIONS: Manages and coordinates activities related to the security of data maintained on departmental servers. Implements and enforces policies regarding the physical access to computers, computer systems, and data. Manages the security of information systems access, establishes security systems, appropriate firewall standards and criteria. Develops and maintains standards for disaster recovery and emergency planning. Serves as UHS HIPAA Security Officer.

STAFF DEVELOPMENT: Includes work on committees and assignments that enable the staff member to stretch and grow, along with formal and informal coaching and mentoring and regular training, including conference attendance.

Required Qualifications

Education

• Bachelor's degree in related area and / or equivalent experience / training.

Knowledge, Skills and Abilities

• Uses and applies advanced Information Technology principles, theories, and concepts to manage and provide solutions to more complex and multi-dimensional problems.
• Requires an in-depth knowledge of the applications programming development function and a broad knowledge of the IT organization.
• Requires the ability to gather, organize, and analyze data in the completion of diverse functional assignments.
• Is able to resolve issues using established parameters and own judgment.
• Extensive or advanced knowledge of subject area sufficient for strategic planning, technology assessment and direction.
• Extensive experience managing technical staff.
• Experienced in leading change management activities and managing their impact across multiple units or departments.
• Experience in the management of ongoing technology infrastructure acquisition and expansion, to include the identification and integration of suitable emerging technologies.
• Thorough knowledge of technical concepts and basic operating principles of data communications, computer hardware, vendor IT products, and software.
• Ability to understand the process involved to adapt, integrate, and modify existing programs or vendor-supplied products for use within a large and complex technical environment.
• Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication.

Preferred Qualifications

• Advanced degree preferred.
• 4-10 years of experience managing an information technology organization.

Salary & Benefits

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.

• The budgeted salary range that the University reasonably expects to pay for this position is $175,000.00 to $204,000.00
• This is a 100%, full-time (40 hours per week), career position that is eligible for full UC benefits.
• This position is exempt and paid monthly.

How to Apply

To apply, please submit your resume and cover letter.

Other Information

• This is not a visa opportunity.
• Your employment is dependent on obtaining and maintaining a credentialing clearance (if applicable), background clearance and medical clearance according to University Health Service policies.

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Mandated Reporter

This position has been identified as a Mandated Reporter required to report the observed or suspected abuse or neglect of children, dependent adults, or elders to designated law enforcement or social service agencies. We reserve the right to make employment contingent upon completion of signed statements acknowledging the responsibilities of a Mandated Reporter.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

"Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

UC Sexual Violence and Sexual Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace