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Behavioral Health Professional II

Spectraforce Technologies
United States, Arizona, Phoenix
Nov 26, 2025
Position: Behavioral Health Professional II Location: Fully Remote, US Schedule: Sunday Monday Tuesday Saturday 6a-430 pm. Arizona time (30-minute unpaid lunch) Position Purpose Provide clinical assessments, crisis triage, education, and telephonic behavioral health support. Use established protocols and independent professional judgment while documenting all assessments, interventions, and outcomes. Key Responsibilities Answer inbound behavioral health calls and conduct crisis triage. Document calls thoroughly using standard software systems. Provide education to non-licensed staff. Conduct follow-up calls to support care facilitation. Collaborate with internal and external partners to meet members' needs. Promote recovery concepts, resilience, and hope. Provide clinical assessments within scope of licensure. Offer behavioral health education and resource guidance. Comply with all applicable policies, protocols, and standards. Perform other duties as assigned. Required Qualifications Master's degree in Counseling, Social Work, Marriage & Family Therapy, Psychology, or related field. Active behavioral health license in the state where the candidate resides: LPC, LCSW, LMFT, LP, LISAC, LAC, LASAC, LMSW 2-4 years of behavioral health experience in: Crisis intervention Case management Intake/assessment Therapy Behavioral interventions Strong computer skills; Microsoft Office proficiency. Strong call documentation and data entry skills. Must pass DFPS + Texas Fingerprints. Preferred Qualifications Experience in managed care/telephonic counseling Call center or crisis line experience Triage experience Experience working in high-volume BH environments Training Requirements Week 1: Mon-Fri, 8a-5p AZ virtual classroom (camera ON) Weeks 2-4: Flexible schedule; advance notice provided