Associate Product Operations Manager

We are looking for an Associate Product Operations Manager to join our Product Operations Team. This is an amazing opportunity to work on Market Access Intelligence and custom client deliverables. You will be responsible for supporting the coordination between teams that build our technology products and the teams that interact directly with users. As an Associate Product Ops Manager, you will be responsible for creating efficient operational processes throughout the product lifecycle - ensuring product teams deliver high-quality, well-communicated releases aligned with business goals. You will collaborate closely with product management, development, content, sales, and customer support teams to maintain clear communication, effective resource use, and smooth execution.

About You - experience, education, skills, and accomplishments

• Bachelor's degree or equivalent experience
• 2+ years of relevant experience in product operations, market access, project management, client delivery, data operations, or related roles
• Experience working in an Agile environment

It would be great if you also had . . .

• Market Access knowledge
• Familiarity with QA processes and UAT execution
• Ability to manage client-facing communications

What will you be doing in this role?

• Coordinating product operations and ensuring high-quality deliverables throughout the product lifecycle.
• Support preparation and delivery of custom client outputs (Market Access Intelligence, API feeds, etc.).
• Assist with development and maintenance of customization rule sets for coverage and restriction assignments.
• Perform QA checks on data deliverables and product configurations.
• Participate in client communications, kick-offs, and training sessions.
• Support product release activities, including UAT and readiness administration.
• Maintain documentation for new features and internal processes.

About the Team

The team consists of 6 members, all US-based. The culture emphasizes collaboration, learning, and growth. This role will work closely with internal teams and occasionally with external clients, supporting 80+ client accounts across the team.

Hours of Work

• Full-time permanent position primarily working core business hours in your time zone, with flexibility to adjust to various global time zones as needed.
• This is a remote position and must be based in either EST or CST time zone

Compensation - US Only

The expected base salary for this position is $59,000 - $74,000 USD per year.This role is eligible for bonus incentive earnings.Individual pay is based upon experience, education, skill and ability, expertise, and relevant factors.

In addition to a competitive remuneration package, you will be eligible to participate in a benefits package that includes medical, dental, prescription drug, life insurance, 401k with match, long term disability coverage, vacation, sick time, volunteer time, discount programs, and many more.