AI Transformation Lead (Hybrid - Austin, TX)

Togetherwork is accelerating its transformation to become a faster, simpler, and more AI-enabled company. The AI Transformation Lead will help bring that vision to life by leading high-impact pilots, building internal capability, and helping every function deploy AI responsibly and productively.

Togetherwork is investing in AI to unlock measurable productivity gains, reduce manual work, and create differentiated customer and employee experiences.

This role blends program leadership, hands-on experimentation, and cross-functional influence. The ideal candidate moves easily between business strategy and technical enablement-translating opportunities into tangible pilots that deliver measurable ROI.

1. Drive & Enable Cross-Functional AI Pilots (approx. 50%)

• Partner with functional leaders in Support, GTM, Finance, Operations, HR, etc., to identify and scope automation and AI opportunities.
• Build and test simple AI solutions directly in ChatGPT Enterprise and other no-code tools that enable automation and integration across systems (e.g., Zapier, Make, or Power Automate). While these platforms aren't AI themselves, they extend AI's reach by connecting workflows and enabling automation.
• Coordinate with technical teams or vendors for complex builds.
• Track adoption, quantify impact, and document playbooks for replication.
• Maintain a shared library of reusable GPTs and automations, ensuring quality, compliance, and discoverability across the company.

1. Build Internal AI Capability & Culture (approx. 25%)

• Lead Togetherwork's AI Champions program and community of practice.
• Plan and deliver hands-on AI trainings, office hours, and demo sessions.
• Capture and share success stories that inspire safe, effective AI use.

1. Program Management, Governance & Reporting (approx. 25%)

• Maintain the central portfolio of AI pilots-status, owners, metrics.
• Manage Togetherwork's AI governance practices, ensuring pilots follow policy and escalating issues or risks to the AI Governance Council.
• Apply Togetherwork's AI Policy and Self-Check process to all pilots.
• Own measurement of AI pilot impact, including ROI, adoption, and productivity metrics; maintain a central dashboard of outcomes and lessons learned.
• Prepare concise impact updates for the executive team and board.

• 5-10 years of experience in operations, strategy, product, or transformation roles.
• Demonstrated success leading cross-functional initiatives with measurable results.
• Hands-on fluency with generative AI and no-code automation tools (e.g., ChatGPT Enterprise, Power Automate, Make, or Zapier).
• Exceptional communication and facilitation skills.
• Analytical mindset-able to measure ROI and translate insights into action.
• SaaS or technology background preferred; passion for AI essential.

The Company offers a comprehensive employee benefits program, including:

• Medical, dental, and vision insurance options
• 100% Employer paid short/long term disability
• Basic Life
• 401(k) option with 100% company match
• Flexible paid personal/vacation time built on mutual trust and accountability
• 10 sick days annually
• 9 company paid holidays
• 6 weeks paid parental leave

Inclusion and Diversity:Togetherwork is an Equal Employment Opportunity Employer. We are a company where diverse backgrounds, experiences and viewpoints are valued. Togetherwork does not make hiring or employment decisions on the basis of race, color, religion, gender, gender identity, sex, sexual orientation, disability, veteran status, age, ethnic or national origin, or any other basis protected by all local, state or federal laws.

Togetherwork provides integrated software and financial solutions to a wide range of communities and organizations, including associations, camps, unions, fraternities and sororities, gyms, dance studios, religious congregations, and more.

Our mission-critical tools help customers manage and grow their communities while deepening member engagement. We're united by a shared goal: helping our clients better serve and empower their members.

Learn more about our solutions at www.togetherwork.com/solutions.