CSR Payment Processors Temp To Hire , Fairfax, VA

CSR Payment Processor

NRI Staffing Resources - Fairfax, VA Call Center

Pay Rate: $25.00 per hour

Position Type: Temp-to-Hire (after 600 hours)

Training: First 2 weeks - Paid Virtual Training | Thereafter - Onsite Full-Time

About the Role

NRI Staffing Resources is hiring CSR Payment Processors for our new client in Fairfax, VA. This role is ideal for customer service professionals who excel in a fast-paced call center environment and are committed to delivering accurate, efficient, and friendly support. After completing two weeks of paid virtual training, team members will transition to full-time onsite work. This is a temp-to-hire opportunity with the potential for long-term growth after 600 hours of successful performance.

Key Responsibilities

• Handle inbound and outbound calls in a courteous, professional manner.

• Assist customers by providing accurate information about available services and payment processes.

• Process payments, verify information, and maintain compliance with all financial handling protocols.

• Schedule, confirm, and update client appointments based on service needs.

• Maintain organized and accurate client data, call logs, and transaction records.

• Coordinate with internal departments to ensure smooth and efficient service delivery.

• Meet or exceed individual and team performance goals, including call quality, accuracy, and productivity.

Requirements

• Excellent verbal and written communication skills.

• Proficiency in basic computer operations, including data entry and navigating multiple systems.

• Strong customer service orientation with a positive, solution-focused approach.

• Attention to detail, accuracy in payment handling, and adherence to process and compliance rules.

• Ability to work in a structured, performance-driven call center environment.