Director Clinical Product Solutions

Waters is a leader in life sciences tools, starting with liquid chromatography technologies in the 1960s! Since then, Waters has pioneered analytical techniques across markets including Clinical Diagnostics, Food & Environmental, Pharmaceuticals, and Materials. In Clinical Diagnostics, Waters has leading LC-MS technologies, which are already used for many applications including therapeutic drug monitoring, newborn screening, and endocrinology.

With the growth in precision medicine, it is an exciting time for LC-MS in clinical diagnostics! For 10+ years, PCR-NGS techniques have been widely used for clinical diagnostics. Clinicians now want a real-time understanding of disease states, requiring a more complete picture of proteins, metabolites and lipids. LC-MS based assays are crucial to provide this level of insight with their analytical specificity, sensitivity, and capacity to analyze simultaneously multiple analytes.

Our vision is for Waters to lead the continued broad-based adoption of LC-MS. This will be accelerated by continued innovation including new ionization methods, improved ease of use, as well as novel applications in 'omics' research and anatomical pathology.

Reporting to Senior Director, Clinical Product Solutions, this position will join a passionate, agile team to develop innovative solutions to address high unmet needs and establish Waters as the leader in clinical LC-MS diagnostics markets.

Acts as a product and business owner for LC-MS/MS solutions for clinical diagnostics.
• Be responsible for the VoC and competitive benchmark efforts to identify unmet need and develop value proposition of new product solutions for key therapeutic areas of responsibility.
• Lead the development of business cases for new product solutions or product enhancements.
• Develop comprehensive target product profile through both qualitative and quantitative market and customer requirement assessment
• Lead VOC SME (Subject Matter Experts) customer relationship management and continuous customer feedback activities throughout the entire product development gate and phase process to ensure closed loop feedback between customers and new product/solution implementation.
• Partner with the Clinical, Regulatory and Quality departments for successful clinical studies, regulatory submissions and clearance to enable the launch of new solutions to the market.
• Define and implement the New Product Launch strategies. Partner with field marketing, sales and service management teams to establish and implement commercial launch plans, to maximize the sales impact in the first 2 years.
• Partner closely with Global Marketing, R&D, and Commercial teams on content generation to fulfill marketing strategy campaigns.

Qualifications:

• Minimum BSc in a Scientific field or equivalent.
• MBA is highly desirable
• Experience in LC/MS product management is required.
• IVD experience is desirable.
• Experience in a product management, business development, sales, or other customer-facing role in clinical diagnostic market is highly desired.
• Experience with developing 'Go-to-Market' product strategies
• Ability to influence cross-functional teams without formal authority.

Key Skills:

• Extensive knowledge of high-throughput LC analysis
• Good technical understanding of routine Clinical LC/MS assays
• LC/MS and IVD/Medical Device Project Management
• Continuous Process Improvement
• Deep understanding of Waters' clinical products
• Exceptional written and oral communication skills.
• Exceptional organization and problem-solving skills.
• Exceptional interpersonal skills.

Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.