Health Unit Assistant - Float Pool - Full Time - Days

GENERAL SUMMARY

Location: Henry Ford Providence Novi Hospital

Unit: Float Pool

Shift: 7a-730p / 36 hours per week

Performs administrative and clerical duties in support of an assigned clinical area.

• Greets patients, visitors, and new admissions.
• Answers general inquiries and schedules patients for appointments.
• Answers, screens, and routes telephone calls.
• Performs general clerical duties including filing, email correspondence, and mail distribution.
• Creates various reports and documents as assigned. Helps patients/residents with basic technology and social media.
• Communicates with patients, families, physicians and other healthcare team members about patient care.
• Performs unit safety checks. Assists with meeting patient needs and escalates as appropriate.
• May assist with meals, pass and collect trays, pass out activities, and transport patients/residents through facility.
• May assist with stocking supplies and keeping unit and patient rooms clean and orderly.
• May maintain staff schedules and timekeeping as assigned.