Principal Program Manager - Ferociter Team

Application close date:

At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our team of problem solvers as we add new chapters to the history of spaceflight!

We are a versatile team of collaborators, doers, and problem-solvers who are relentlessly committed to a culture of safety. This position will directly impact the history of space exploration and will require your commitment and detailed attention towards safe and repeatable space flight. Join us in lowering the cost of access to space and enabling Blue Origin's vision of millions of people living and working in space to benefit Earth.

The Principal Program Manager of the Ferociter Team will be responsible for the end-to-end management of the Ferociter Team process and operations inclusive of the Papercuts initiative and influential leadership for the volunteer employees supporting the team. This role requires a dynamic leader with a strong bias for action, excellent project management skills, and the ability to lead cross-functional teams.

Responsibilities:

Advanced Process Management:

• Own, maintain, and optimize the Ferociter ticket process using advanced methodologies such as Lean, Six Sigma, and Agile to ensure acceleration of issues and robust metadata for metrics tracking.
• Implement and refine process improvement initiatives
  

Strategic Ticket Distribution and Progress Tracking:

• Oversee the distribution and assignment of Ferociter tickets amongst team members. Utilize sophisticated project management software (e.g., Jira, Microsoft Project, others) to monitor and report on tasks and deadlines.
• Develop and maintain dashboards for real-time tracking and reporting of project progress.
  

Team Leadership and Development:

• Evaluate, recruit, and onboard new team members in alignment with increased ticket scope and organizational goals.
• Provide advanced feedback, mentoring, and career development opportunities to team members. Foster a culture of continuous improvement, innovation, and high performance.
  

High-Impact Decision-Making:

• Facilitate effective decision-making on complex, high-impact issues for Ferociter Members and cross-functional stakeholders. Demonstrate exceptional analytical, problem-solving, and decision-making abilities across a wide range of problems and in the absence of standard procedures or precedence.
• Lead cross-functional teams in resolving critical issues and driving strategic initiatives.
  

Metrics & Reporting:

• Create, maintain, and share comprehensive Ferociter and Papercuts scorecard metrics to track team and functional progress. Ensure alignment with organizational goals.
• Develop and implement reporting mechanisms to provide insights and drive continuous improvement.
  

Executive Communication:

• Communicate with all levels of management, peers, and key stakeholders, including timely escalations of critical issues.
• Lead the creation and dissemination of company-wide and senior leadership communications on new initiatives and solutions implemented through Ferociter suggestions and the Papercuts initiative. Exhibit outstanding communication and interpersonal skills.
  

Strategic Leadership:

• Lead with vision and strategic direction, managing multiple priorities simultaneously in a fast-paced, dynamic environment.
• Ensure high organizational skills and the ability to plan, guide, and execute complex work across multiple projects and teams.
  

Portfolio and Relationship Management:

• Provide oversight and management responsibility (including performance management & reporting) for a portfolio of medium to large projects in support of the business unit/functions goals and objectives.
• Develop and manage strategic relationships across the company and with external partners. Often serve as the organization's spokesperson on advanced projects.
• Develop solution and implementation plans, soliciting approval and buy-in from functional leadership for execution.
  

Major Change Initiatives:

• Lead major change initiatives at the multi-business unit or company level. Secure stakeholder support by integrating business, executive, and HR leadership input into the decision-making process.
• Drive transformational change and ensure successful implementation across the organization.

Qualifications:

• Bachelor's degree in business, Engineering, or a related field; MBA or advanced degree preferred.
• Minimum of 10 years of experience in program management or related roles.
• Experience managing projects across cross functional teams, building sustainable processes and coordinating multiple work streams.
• Excellent project management and organizational skills.
• Exceptional analytical, problem-solving, and decision-making abilities.
• Outstanding communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
• Highly organized and capable of planning and guiding complex work

Desired:

• MBA
• Aerospace, space launch, or military or commercial aviation preferred

Compensation Range for:

Other site ranges may differ

Culture Statement

Don't meet all desired requirements? Studies have shown that some people are less likely to apply to jobs unless they meet every single desired qualification. At Blue Origin, we are dedicated to building an authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every desired qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Export Control Regulations

Applicants for employment at Blue Origin must be a U.S. citizen or national, U.S. permanent resident (i.e. current Green Card holder), or lawfully admitted into the U.S.as a refugee or granted asylum.

Background Check

• Required for all positions: Blue's Standard Background Check

• Required for Certain Job Profiles: Defense Biometric Identification System (DBIDS) background check if at any time the role requires one to be on a military installation

• Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs. and/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training.

• Required for certain Job Profiles: Ability to obtain and maintain Merchant Mariner Credential, which includes pre-employment and random drug testing as well as DOT physical

Benefits

• Benefits include: Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.

• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.

• Dependent on role type and job level, employees may be eligible for benefits and bonuses based on the company's intent to reward individual contributions and enable them to share in the company's results, or other factors at the company's sole discretion. Bonus amounts and eligibility are not guaranteed and subject to change and cancellation. Please check with your recruiter for more details.

Equal Employment Opportunity

Blue Origin is proud to be an Equal Opportunity/Affirmative Action Employer and is committed to attracting, retaining, and developing a highly qualified and dedicated work force. Blue Origin hires and promotes people on the basis of their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that fosters trust, equality, and teamwork. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law. Blue Origin will consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state, and local laws, including the Washington Fair Chance Act, the California Fair Chance Act, the Los Angeles Fair Chance in Hiring Ordinance, and other applicable laws. For more information on "Know Your Rights," please see here.

Affirmative Action and Disability Accommodation

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