New 
Senior Manager, Process Excellence
 Microsoft | |
 United States, Washington, Redmond | |
 Nov 05, 2025 | |
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OverviewAre you interested in contributing to a high-performing global team that emphasizes collaboration, process excellence, and innovation? Would you like to support our vision that drives supplier compliance and enhances business value by driving efficiency across Microsoft's Indirect Supply Chain? This role offers an opportunity to join a dynamic team that programmatically helps Microsoft suppliers align with our values and meet rigorous standards for Privacy, Security and Responsible AI. These standards address cybersecurity risk, regulatory obligations and data subject rights - reinforcing our commitment to the principle: "Microsoft runs on Trust". The Supplier Security and Privacy Assurance (SSPA) program is a corporate control that sets requirements for global suppliers and drives compliance with these standards. As Senior Manager, Process Excellence, you will drive process excellence, innovation and program management while coordinating with broader stakeholder teams. You will play a critical role in ensuring our processes are optimized for maximum value for our stakeholders and the program management of initiatives that are instrumental in assisting the organization achieve its goals. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesDevelop and implement tools and methods for continuous improvement to achieve goals in privacy, compliance, security, quality, and delivery. Collaborate with business and technical solutions leads to deploy and land various improvements. Lead process improvement initiatives, assess performance across projects, recommend goals using benchmarks, and implement changes to meet targets.Identify synergies across stakeholder teams, collaborate to align objectives, and drive actionable recommendations for process improvements that enhance efficiency and scalability.Ensure processes deliver clear business outcomes, address challenges, and maintain improvements through stakeholder engagement.Analyze data, draw insights, and recommend actions to sustain and enhance process improvements using kaizen methodologies.Drive change management, lead end-to-end improvements across business functions, and maintain documentation for processes and systems.Support team operations and rhythm of business, manage key initiatives, and promote adoption of continuous improvement practices.Translate complex data, processes, and insights into clear, actionable recommendations and communications tailored for leadership, enabling decision-making and driving business outcomes.Demonstrate a self-starter attitude by proactively identifying opportunities for improvement, taking initiative, and driving impactful results with minimal supervision.Embody our culture and values | |