Supervisor, Digital Support

Are you ready to lead a team that enhances customer experiences? As a Digital Sales Support Supervisor, you'll guide a team of Digital Sales Specialists to success by offering personalized customer support.

What our Digital Sales Support Supervisors Enjoy Most About the Role

• Leading a Dynamic Team: Inspire your team daily to achieve performance goals in a positive setting.
• Elevated Customer Experience: Tailor packages and connect with new and existing customers personally.
• Collaborative Environment: Work with multiple teams and sales channels to ensure smooth operations.
• Drive Sales Success: Implement effective strategies and communication to lead your team to sales success.

Working Conditions

• Supervisors work in an office setting with a flexible schedule and occasional travel.

Required Qualifications

Education

• High school diploma or equivalent.

Experience

• 2+ years of customer service, sales and retention experience.
• 1+ year(s) of supervisory experience

Technical Skills

• Proficient with basic software like MS Office

Skills & Abilities

• Fluent in English.
• Professional demeanor and interpersonal skills.
• Experience in resolving customer service issues.
• Ability to effectively present data.
• Knowledge of industry products, services, and troubleshooting.

Preferred Qualifications

• 1+ year(s) post high school education preferred.
• 2+ years supervisory or leadership experience.