New

Client Services Manager- Part-time

Apex Companies, LLC
401(k)
United States, Massachusetts, Quincy
Oct 17, 2025
Are you highly motivated, hard-working, and seeking to join a growth-focused consulting & engineering firm? Are you looking for a company that will invest in your development and grow your professional skills? If so, consider a career with Apex! Powered by record sales, extraordinary client retention, strategic acquisitions, and an entrepreneurial spirit, Apex Companies is one of the fastest growing engineering and environmental consulting firms in the US.We were recently recognized by the Zweig Group as one of the fastest growing firms in the AEC industry.We take pride in providing our clients with exceptional service and have earned numerous awards for project excellence. We continue to grow, andwe want you to grow with us. Our Northeast Division is a well-respected and award-winning group where career development, training, and mentoring co-exist with diverse civil, environmental, water resources, and traffic/transportation projects in a fast-paced and challenging work environment. We are seeking a part-time Client Services Manager to support our New England infrastructure practice. This position will be approximately 20 hours per week and on an as-needed basis. They will be expected to travel primarily throughout the central, southeast, Cape and islands areas of Massachusetts. Primary Responsibilities: Establishing and maintaining relationships with clients Identifying and proactively resolving problems related to customer service Supporting project teams and tasks associated with project delivery Ensuring that the needs of the clients are met with a focus on profitability Identifying as well as developing new clients Direct outreach to new/target clients Attending in-person meetings with clients as well as communicating with them via telephone, MS Teams or written communication Supporting negotiations with clients on scope, schedule, and budget considerations Maintaining an accurate database on current and potential clients. Advising upper management about client needs. Taking accurate inquiry details from clients Preparing and providing weekly schedules of planned activities, along with monthly, quarterly, and annual summaries Tracking and participating in industry associations throughout the noted region Regular travel to associations and clients throughout the metrowest, central, southeast, cape and islands areas of Massachusetts, and others as needed What We're Looking For: Candidates must have a minimum of 25 years of broad technical and management public works experience in the public sector in Massachusetts Candidates must have proven experience building relationships and rapport with public and private sector representatives A general understanding of typical public works and utilities requirements, including drinking water, sewer, transportation, and construction is required Driver's license and clean driving record is required Excellent communication and customer services skills are required Must have the ability to work efficiently under pressure Excellent organizational and time management skills are a must Must have a minimum of a High School Diploma or equivalency Why you'll love working for us: 401K Cross-training and the ability to work on a variety of projects. Working with the best and brightest in the industry. 1,800+ employee national firm with 50+ locations across the US. Apex Job Title: Client Services Manager Req ID: 10837 We believe in equality for all and celebrate the diversity and differences of our employees, customers, and communities. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Apex aims to make apexcos.com accessible to all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, please contact Talent@apexcos.com or (301) 417-0200. Likewise, feel free to reach out to us if you would like to view or discuss Apex policy related to equal employment opportunity or have any related concerns. EO/AA/VEV/Disabled Employer TO ALL RECRUITMENT AGENCIES: Apex Companies does not accept unsolicited agency resumes. Please do not forward resumes for any of our job postings to our career's sites, or to any employees of Apex Companies or affiliates. Apex Companies is not responsible for any fees related to unsolicited resumes.