Senior Manager, Internal Communications

Role Overview:

At Cornerstone Research, you will be part of a thriving, 1,000-strong team that spans nine offices, comprises more than 55 nationalities, and leads the industry in its commitment to develop team members across all levels. Inc. Magazine has recognized Cornerstone Research three times as a Best Workplace for its outstanding employee engagement, collaborative culture, and professional growth opportunities.

You'll Love It Here If You:

• Embrace learning and continuous improvement

• Set and strive for a high bar of excellence

• Believe that teamwork leads to success: ask us what it means to be #onefirmfirm!

• Take pride in always doing your best work, even if it's harder or takes longer

• Are passionate about what you do

How You'll Help Our Team Succeed:

• Develops, implements, and continuously refines a proactive, firm-wide internal communications strategy that aligns with Cornerstone Research's strategic objectives, values, and brand.
• Creates and manages an annual internal communications calendar, coordinating key messages and initiatives across various departments and leadership.
• Identifies target audiences within the firm and tailors communication channels, messages, and frequency to optimize engagement and understanding.
• Serves as the primary architect and editor of compelling internal communications content, including, but not limited to, firm-wide announcements, newsletters, intranet content, leadership messages, presentations, holding statements, FAQs and internal updates.
• Ensures all internal communications maintain a consistent, professional, and engaging tone of voice that reflects the firm's brand and culture; collaborates with the broader Marketing team to ensure internal messaging is aligned with external brand positioning where appropriate.

• Leads the communications strategy and execution for significant firm-wide change initiatives (e.g., technology implementations, organizational restructures, new policy rollouts, strategic growth plans), including crafting compelling narratives around change and identifying potential communication gaps.
• In collaboration with firm leadership, supports the development and execution of internal communication strategies during sensitive situations or unexpected events.
• Builds strong, collaborative relationships with firm leadership, practice leaders, and corporate and administrative teams to understand their communication needs and offer expert guidance. Develops detailed communication plans, timelines, and messaging that informs, prepares, and motivates employees through periods of change.
• Acts as a trusted advisor, providing best practices and strategic counsel on internal messaging, timing, and channel selection.
• Facilitates workshops or training sessions for leaders and managers on effective internal communication.
• Supports firm governing bodies (e.g., Executive Committee, Management Committees) in clearly articulating their directives and decisions to the wider firm.

• Determines how to effectively navigate the dichotomy of decentralized innovation and experimentation with centralized learning and knowledge sharing.
• Establishes metrics and reporting mechanisms to evaluate the effectiveness of internal communications efforts and recommend improvements.

What You'll Need to Be Successful:

• 10+ years of progressive experience in internal communications, with experience in a professional services, legal, financial services, or consulting environment preferred
• Proven track record of successfully leading communications for large-scale change management initiatives, demonstrating an understanding of change principles and methodologies.
• Strategic Acumen: Ability to translate business objectives into compelling communication strategies and plans.
• Superior command of written English, with the ability to craft clear, concise, engaging, and grammatically perfect copy for diverse internal audiences. A strong portfolio of work is required.
• Confident and articulate in presenting ideas and influencing stakeholders at all levels of the organization.
• Demonstrated ability to build strong relationships, influence without direct authority, and work effectively with senior leaders, diverse teams, and cross-functional partners.
• Excellent organizational skills, with the ability to manage multiple projects simultaneously, meet deadlines, and adapt to evolving priorities in a fast-paced environment.
• Proven ability to handle sensitive and confidential information with the utmost discretion and professionalism.
• Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel). Experience with intranet platforms (e.g., SharePoint, Igloo, etc.), email marketing tools, and internal collaboration platforms. Strong familiarity with and interest in AI applications and tools required.
• Bachelor's degree in communications, Marketing, Journalism, English, Public Relations, or a related field. Master's degree a plus.
• Relevant professional certification (e.g. change management) a plus.

Cornerstone Research is offering a competitive market base salary for this position. The base salary range represents the low and high end of the salary range for this position in all eligible locations. This range may differ based on your geographic location and cost of living considerations. At Cornerstone Research, we believe compensation is more than just a base salary. We offer a competitive total compensation package that includes an annual performance bonus and comprehensive benefits such as flexible options for healthcare, paid time off, and retirement savings. Relocation assistance is not offered for this position.

Chicago: $111,800 - $147,000

New York City: $120,000 - $157,700

Washington, DC: $115,900 - $152,300

Who We Are:

Cornerstone Research provides economic and financial analysis and expert testimony in all phases of commercial litigation and regulatory proceedings.

We work with a broad network of testifying experts, including leaders from academia and industry, who are recognized for their depth of knowledge, accomplishments, and research. Our staff consultants contribute expertise in economics, finance, accounting, and marketing, as well as business acumen, familiarity with the litigation process, and a commitment to produce outstanding results.

We're looking for passionate individuals who share our firm's core values and can bring varied perspectives and experiences to our team. The firm's uniquely collegial, supportive atmosphere makes Cornerstone Research a great place to work. We invest in our people in a host of ways, from providing meaningful learning and development opportunities to organizing memorable social events. To many, our culture and our people are the most exciting, enriching aspects of a Cornerstone Research career.

Equal Employment Opportunity:

Cornerstone Research provides Equal Employment Opportunities to all employees and applicants for employment without regard to legally protected categories, such as age, sex, gender, gender identity, race, color, creed/religious belief, medical condition, predisposing genetic characteristics or genetic information or testing, disability, marital status, pregnancy status, military status, veteran status, arrest or conviction record (except where permitted by law), sexual orientation, ethnic background, citizen status, ancestry, national origin, or any other consideration protected by federal, state or local law.