New

Case Management Coordinator

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, D.C., Washington
Oct 11, 2025
Job Title: Case Management Coordinator Workplace Type: Hybrid (4 days on-site, 1 day remote) Location: Washington, DC 20008 Placement Type: Contract-to-Hire (4 Months) Pay Rate: $20.00-$25.00/hour Shift: Monday-Friday, 9:00 AM - 5:30 PM Note: Must have a quiet workspace for remote day. Free parking and metro accessible. About the Role: TEKsystems is seeking a Case Management Coordinator to support clinical operations in a fast-paced outpatient setting. This role is ideal for someone passionate about healthcare, highly organized, and tech-savvy, with strong customer service skills. Key Responsibilities: * Review and screen incoming documents and distribute to appropriate staff. * Manage incoming calls, assess caller needs, and direct appropriately. * Act as liaison between providers and members regarding authorization status. * Compile and mail letters and educational materials. * Conduct monthly surveys and collect data for analysis. * Enter and maintain accurate data in EMR and clinical documentation systems. * Organize data for targeted outreach initiatives. * Participate in quality improvement teams and community outreach. * Provide ACD phone line coverage for Clinical Operations. * Plan meetings and take detailed minutes. * Run monthly reports and identify potential case management candidates. * Collaborate with internal and external teams to meet member needs. Must-Have Skills: * Experience with Microsoft Office and EMR systems. * 1+ year in healthcare, patient registration, or scheduling. * Strong understanding of insurance verification and patient coverage. * Excellent customer service and communication skills. * Ability to multitask and manage a high volume of cases. * Professional demeanor and appearance. Nice-to-Have Skills: * Case management experience. * Familiarity with patient information systems. * Insurance management knowledge. Work Environment: * Fast-paced administrative/back-office setting. * Must pass a 1-day IDX training course in the first week. * Professionalism and kindness are key to success. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Washington,DC. Application Deadline This position is anticipated to close on Oct 18, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.